I am part of the beauty box suscription and was so excited when I joined as was looking forward to being spoilt for choice, like on the £3.95 pick and mix service. This hasnt been the case as they are
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Amrit
Sephora
12 months ago
Hi, Thank you for taking the time to leave a review. We greatly appreciate all customer feedback.
I'm sorry to hear that you are not satisfied with our Beauty Box Service.
We value your custom and I will ensure it is passed onto the relevant team and forwarded to the senior team to review.
Kind Regards,
Amrit
Customer Care Advisor
Delivery was on time but I received less cashback than what it was shown. And mainly I was extremely disappointed with the packing it came in. I paid extra for the gift packaging, which mentioned that
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Amrit
Sephora
12 months ago
Dear Mudra,
Thank you for taking the time to leave a review. We greatly appreciate all customer feedback.
I am really sorry to hear you are not satisfied with your order.
I have sent an email to you, please refer to this.
I apologise for the inconvenience caused.
Kind Regards,
Amrit
Customer Care Advisor
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.