Merchant Logo
Rated
Excellent
Service
4.5
/5

5

4

3

2

1

3,768

439

92

77

404

4,780

ratings over the past year

Displaying all 175,436 reviews
FH
Fiona Hall
1 year ago
Date of purchase: 29/08/2023
What Fiona Hall said about Sephora:
Everything
SD
Sinead Doyle
1 year ago
Date of purchase: 29/08/2023
What Sinead Doyle said about Sephora:
Excellent service
Trusted Customer
1 year ago
Date of purchase: 29/08/2023
Quick and efficient service.Packet arrived securely at my local Asda.Will use Sephora again happy with their website.
NB
Natasha Batrakova
1 year ago
Date of purchase: 29/08/2023
What Natasha Batrakova said about Sephora:
fast. Fine. Sorry I didn’t receive any gifts in my box😉🤗
Trusted Customer
1 year ago
Date of purchase: 28/08/2023
Prompt deluvery
MI
Mina
1 year ago
Date of purchase: 26/08/2023
What Mina said about Sephora:
Great service
Trusted Customer
1 year ago
Date of purchase: 28/08/2023
Fab service, arrived when said it would
AN
anthony noun
1 year ago
Date of purchase: 28/08/2023
What anthony noun said about Sephora:
i emailed you three times now about missing delivery and you still have not responded!
Merchant Logo
Amrit
Sephora
1 year ago
Hi Anthony, Thank you for taking the time to leave a review. We greatly appreciate all customer feedback. I am really sorry to hear you have not received your order. I have looked into this for you, I can see that your emails have now been responded to and a replacement is on its way to you. Apologies for any inconvenience caused. Best Regards, Amrit Customer Care Advisor
JB
Jess Bennett
1 year ago
Date of purchase: 28/08/2023
What Jess Bennett said about Sephora:
One of the products which was the benefit eyebrow product was empty! Nothing in the tube. Other products okay
Merchant Logo
Amrit
Sephora
1 year ago
Hi Jess, Thank you for taking the time to leave a review. We greatly appreciate all customer feedback. I am really sorry to hear you are not satisfied with your order. An email has been sent to you today, please refer to that. I apologise for the inconvenience caused. Best Regards, Amrit Customer Care Advisor
LD
Louise Dudley
1 year ago
Date of purchase: 28/08/2023
What Louise Dudley said about Sephora:
Absolutely excellent service products arrived quick and excellent value for money.
About Sephora
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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About Sephora
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.