i emailed you three times now about missing delivery and you still have not responded!
Amrit
Sephora
1 year ago
Hi Anthony,
Thank you for taking the time to leave a review. We greatly appreciate all customer feedback.
I am really sorry to hear you have not received your order.
I have looked into this for you, I can see that your emails have now been responded to and a replacement is on its way to you.
Apologies for any inconvenience caused.
Best Regards,
Amrit
Customer Care Advisor
One of the products which was the benefit eyebrow product was empty! Nothing in the tube. Other products okay
Amrit
Sephora
1 year ago
Hi Jess,
Thank you for taking the time to leave a review. We greatly appreciate all customer feedback.
I am really sorry to hear you are not satisfied with your order.
An email has been sent to you today, please refer to that.
I apologise for the inconvenience caused.
Best Regards,
Amrit
Customer Care Advisor
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.