Hi Stephanie,
Thank you for taking the time to leave a review. We greatly appreciate all customer feedback.
I am really sorry to hear you have not received your order.
I have looked into this for you and have sent an email to you with what I have found.
Please refer and reply to this at your earliest convenience so that we can get this matter solved as quickly as possible.
I apologise for the inconvenience caused.
Kind Regards,
Amrit
Customer Care Advisor
I had a very bad experience with the delivery of the products if I would have known I would recommend a store pick up to everyone and save my money on delivery. Then when I got hold of customer servic
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Amrit
Sephora
1 year ago
Hi,
Thank you for taking the time to leave a review. We greatly appreciate all customer feedback
I am really sorry to hear you have had trouble with your order.
I have looked into this for you and can now see you have successfully received your order.
Apologies for any inconvenience caused.
Kind Regards,
Amrit
Customer Care Advisor
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.