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Sephora Reviews

https://www.sephora.co.uk/
Rated
Excellent
Service
4.5
/5

5

4

3

2

1

3,765

439

92

77

404

4,777

ratings over the past year

Displaying all 175,436 reviews
Trusted Customer
1 year ago
Date of purchase: 25/08/2023
The delivery was on time and the items sent were correct. All the items were exactly what I needed and the packaging was undamaged.
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
Easy to use website and checkout. Great service.
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
It was good experience I order foundation and highlighter they delivered so fast. I recommend Sephora
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
the beauty box is so worth it
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Trusted Customer
1 year ago
Date of purchase: 25/08/2023
Easy website , good prices and quick delivery
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RW
Ryan Walker
1 year ago
Date of purchase: 25/08/2023
What Ryan Walker said about Sephora:
Great overall service. Products dispatched fast and at great prices. Have purchased a few times.
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Trusted Customer
1 year ago
Date of purchase: 24/08/2023
I think the gift boxes are an amazing idea and so useful when trying new things. I needed to find a new skin care routine for my wedding and this was a vital part of that.
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LK
Louise Keen
1 year ago
Date of purchase: 24/08/2023
What Louise Keen said about Sephora:
Twice I received the wrong product. The second time I emailed asking for the correct item to be sent and I had an email saying we will send a refund. I just wanted the correct product. So after 4 wee
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Rima
Sephora
1 year ago
Hi! Thank you for taking the time to leave a review. Sorry to hear about your experience. I can confirm refund has been issue . Apologies for your inconvenience. Kind Regards, Customer Care
LK
Louise Keen
1 year ago
Yes but the problem was you couldn’t pack the correct product twice and when I emailed the final time asking for the correct product to be sent I received a refund which I didn’t ask for! Just the correct product would have been sufficient! Not too much to ask for really is it?
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Amrit
Sephora
1 year ago
Hi Louise, I can confirm that the right product was sent to you. I have just sent you an email explaining this and the actions we are taking to ensure this confusion does not happen again. I apologise for the inconvenience caused. Kind Regards, Amrit Customer Care Advisor
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Trusted Customer
1 year ago
Date of purchase: 24/08/2023
Did what they said they'd do, in the time they said.
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Trusted Customer
1 year ago
Date of purchase: 24/08/2023
Very helpful in the store and a great choice
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About Sephora
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.
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About Sephora
At Sephora, we believe that beauty has a transformative power that allows us to express our personalities and embrace our unique identities - there should be no rules or judgements, only celebration. No matter the age, gender or belief, beauty is for everyone. And, to keep bringing the best of beauty to our audience, we offer a range of special services and added extras.