Tamala Beach Resort

Thank you for the 4-star review and we very much appreciate your detailed feedback, especially as you are a repeat customer. We're sorry to hear about some of the issues you refer to and rest assured, we have taken note and will follow up with the hotel where necessary. As you say, the Tamala is generally a super hotel and I do hope that you enjoyed your stay there overall.

Thank you for your feedback and we are sharing this with the hotel, as the pools are often the most appreciated feature of the hotel. We would always encourage our customers to contact their rep in cases where support is needed, as they are only too happy to help.

Thanks for the 4-star review, Mrs Miell. The hotel staff do indeed have a great reputation for their service and I'm glad you enjoyed that. We'll forward your observations about the hotel to the management and also to our product team, so thank you again for the valuable feedback

Thank you for your thoughts, Mr Harley. It's disappointing to hear you didn't enjoy the menu at Tamala, especially as many recent guests have praised the food. With regards to the drinks, we were aware there had been some supply issues with drink mixers early in the season, and I'm sorry if this recurred. I'll forward your observations about the glass door separating the toilet from the room to our product team and thank you again for your comments.