The new look hotel is excellent, cant wait to see what they have planned for the future.
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Sara Dobak
The Gambia Experience
6 months ago
We're excited too! Thank you for your positivity, Mr Walton, and we hope to welcome you back to the Kombo soon.
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Trusted Customer
7 months ago
Date of purchase: 30/01/2024
Helpful and efficient company.
Looking forward to receiving a species list. Hotel breakfast could be improved
Product reviews
Holiday was very enjoyable. Staff at Bakutu were lovely. They needed more staff and more choice at breakfast
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MA
Marian
Willingham, Cambridge
7 months ago
Date of purchase: 06/02/2024
What Marian said about The Gambia Experience:
Excellent service from company and resort representatives. Always helpful.
Product reviews
Lots of small issues with hotel building and facilities. Poolside was unsafe when wet. Water slides dangerous. Management didn't listen properly. Full of empty promises. Favoured all Inclusive guests
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Sara Dobak
The Gambia Experience
6 months ago
Thank you for your feedback, Mrs Harrington, and we're sorry your stay wasn't quite as you had hoped. We've revisited the hotel recently and are pleased to see further improvements and adjustments have since been made, and we'll certainly monitor that all guests are equally well-received, so thank you for your observation in that respect.
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Trusted Customer
7 months ago
Date of purchase: 30/01/2024
Internet booking problematic, flight rough and crowded, accommodation great, rep good, every thing else good will probably return maybe for three weeks next time but if so would upgrade on the flight.
Product reviews
Great probably will return.
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Ms Reid
london
7 months ago
Date of purchase: 05/01/2024
What Ms Reid said about The Gambia Experience:
excellent service I was really impressed.
Product reviews
excellent hotel. The food, service and general ambience of the hotel
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MB
Mrs Beeke
7 months ago
Date of purchase: 07/02/2024
What Mrs Beeke said about The Gambia Experience:
It is excellent to be able to speak directly to a knowledgeable member of staff when you phone Gambia Experience. They were efficient and dealt with any questions clearly.
Product reviews
The Bakadaji hotel was small, peaceful and had beautiful grounds. We didn't want a big, all-inclusive hotel with lots of entertainment and activities, so it suited us perfectly. The staff were very fr
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Trusted Customer
7 months ago
Date of purchase: 06/02/2024
Have always been supportive here and in the resort.
Product reviews
A slow start but better at the end.
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Miss Smith
7 months ago
Date of purchase: 09/02/2024
What Miss Smith said about The Gambia Experience:
Everything was well taken care of. The staff very helpful
Product reviews
Nice hotel, beautiful views lovely helpful staff
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Trusted Customer
7 months ago
Date of purchase: 02/02/2024
Friendly efficient organised
Product reviews
Don't usually go to hotels as I find them a bit soulless, but we found it relaxing, the staff are delightful and helpful. A few problems with rusty water in the bathroom or cold/scalding water in the
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Trusted Customer
7 months ago
Date of purchase: 06/02/2024
Bit faded , unchanged
Product reviews
See previous comment about hotel
Sara Dobak
The Gambia Experience
6 months ago
The Senegambia remains very popular for holidaymakers looking for a lively location but with a relaxing atmosphere within the grounds, so it's a shame if it wasn't quite what you were looking for. I hope you enjoyed your visit overall and we would be happy to provide as much information as you need for any future trips to The Gambia.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.