Excellent informative service. Great hotel, friendly helpful staff. Delicious food and good entertainment.
Product reviews
Comfortable clean accommodation. Good size pools, close proximity to beach with sun beds and parasols for much needed shade.
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Sara Dobak
The Gambia Experience
6 months ago
We're happy to hear the Sunbeach provided such a great base for your holiday. Thank you for the 5-star review.
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MK
Mr Kerr
7 months ago
Date of purchase: 02/02/2024
What Mr Kerr said about The Gambia Experience:
We were not advised at time of booking that the hotel was in a state of refurbishment. More like a building site. We had issues with water, hot water, power or lights every day. We had no way of conta
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Product reviews
Please see my letter of complaint that I have sent to Gambia experiance
Sara Dobak
The Gambia Experience
6 months ago
Thank you, Mr Kerr, we acknowledge your comment and have responded directly to your letter.
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ML
Mr Langley
7 months ago
Date of purchase: 09/02/2024
What Mr Langley said about The Gambia Experience:
Great flight times plus great reps in resort.
Couldn’t fault the telesales ladies. The only reason I didn’t give it 5* is because of the cost
Product reviews
A work in progress. New upgrades suffering from teething problems but once done will be a great improvement
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Sara Dobak
The Gambia Experience
6 months ago
Hello Mr Langley, thank you for writing in and we do understand there have been some snagging issues, most of which are now resolved. We share your positive outlook on the improvements being made and look forward to welcoming many happy new and repeat customers to the Kombo in the future, including yourself too, we hope.
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Trusted Customer
7 months ago
Date of purchase: 06/02/2024
They could have checked the facilities in hotel,drains blocked causing odour,breakfast area short of mugs,run out of bread for toast,had to wait for plates some days no juice,wait for tea bags,most mo
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Product reviews
People feed the monkeys despite a notice in reception then they steal whatever you leave on your balcony fruit ,books report people feeding to reception they are not interested.
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Sara Dobak
The Gambia Experience
6 months ago
I'm sorry to hear about other guests feeding the monkeys, this certainly doesn't help and I'm sure the reception and management must be equally frustrated. I will ask our resort office to have a word with the management, perhaps they can add a notice to each room. Thank you for bringing this to our attention and I hope you did otherwise have a pleasant time in The Gambia.
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MW
Mr Whiting
7 months ago
Date of purchase: 19/01/2024
What Mr Whiting said about The Gambia Experience:
I would recommend Gambia Experience for their admirable service (Tawni was great), and they will put together a bespoke package if you want a two centre holiday for exmple
Product reviews
This was right up our street. Something a bit different, service and food was impeccable. Other reviews complain about no air conditioning, uneven paths, shortages of food items or drinks, some fixtu
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Sara Dobak
The Gambia Experience
6 months ago
Mr Whiting, thank you so much for your kind words and positive approach. Mandina Lodges are indeed different from the popular beach-side resorts and we're pleased you enjoyed that special Mandina ambience and environment.
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Trusted Customer
7 months ago
Date of purchase: 26/01/2024
Excellent attention to detail and additional information
Product reviews
Friendly and clean but evening food service was too slow
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Trusted Customer
7 months ago
Date of purchase: 19/01/2024
Excellent booking for flights. Star upgrade worth it and transfer great
Product reviews
Comfortable clean hotel . Lack of WiFi a problem when trying to link up with guide
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KB
K Bates
West Midlands
7 months ago
Date of purchase: 26/01/2024
What K Bates said about The Gambia Experience:
Very happy with the Gambia Experience, excellent communication, great customer service
Product reviews
Newly renovated hotel, comfy beds, superb beach and great food, staff were really friendly
Sara Dobak
The Gambia Experience
6 months ago
We're delighted to hear you were impressed with the new, improved Kombo and we appreciate the 5-star review. Perhaps we can even hope to see you return to the hotel in the future. Thanks again for your lovely comments.
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MK
Mrs Kosonen
7 months ago
Date of purchase: 26/01/2024
What Mrs Kosonen said about The Gambia Experience:
Easy to deal with, helpful staff, everything went smoothly
Product reviews
A relaxed, comfortable, spacious serviced two-story apartments with basic self-catering, excellent staff, could do with sprucing up, good value. Direct access to hotel beach which is clean. We liked t
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Mrs Cummings
Bexley
7 months ago
Date of purchase: 16/01/2024
What Mrs Cummings said about The Gambia Experience:
We had very good live music and guests were encouraged to participate in the evenings. Other services were advertised eg aerobics in the pool, but they never happened and no reason was given. In gener
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Product reviews
We had a good quality despite the hotel but we would never stay there again. Gambia Experience did not make it clear that we would have to pay extra for a fridge, ceiling fans and air conditioning and
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.