Excellent service, advice and care both in UK and The Gambia. A feeling of reliability and reassurance dealing with them. Great organisation.
Product reviews
Disappointing and confusing reception area - apparently for 2 hotels. Cramped beach area - though much of this due to erosion of the beach, but it reduced worryingly even whilst we were there. Our roo
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Mrs Burnell
7 months ago
Date of purchase: 19/01/2024
What Mrs Burnell said about The Gambia Experience:
Many problems after the massive refurb but staff were wonderful and tried so hard to resolve the issues.Contractor faults have left regular staff with many problems but it will be so fantastic when wo
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Product reviews
The staff at this hotel make the holiday,-such wonderful care and service that is second to none.Repeat customers look for these special people as it really makes the holiday!
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Mr Kemp
Cspe point
7 months ago
Date of purchase: 21/01/2024
What Mr Kemp said about The Gambia Experience:
Every dsy was a pleasure at sunbeach
Product reviews
Nophotos just loveley restful holiday
Sara Dobak
The Gambia Experience
7 months ago
It's such a lovely, open property, in a great location, and we're glad to hear it provided the restful break you were looking for. Thanks so much for your feedback.
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Mrs Collier
7 months ago
Date of purchase: 16/01/2024
What Mrs Collier said about The Gambia Experience:
Gambia Experience offers the quality of service rarely seen these days. Their attention to detail and customer care is second to none.
Product reviews
Beautiful grounds, excellent staff. Rooms were well appointed and comfortable. Lovely beach with plenty of sun loungers and fresh towels each day. Waiter service on the beach too.
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Mrs Sedman
7 months ago
Date of purchase: 23/01/2024
What Mrs Sedman said about The Gambia Experience:
Had suite 2, was nice but could do with an upgrade in the bathroom. Food in restaurant was excellent, the best we had in Gambia. The staff are very friendly and happy to please. Lovely quiet boutique
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Product reviews
Staff, food and quiet, quirky decor.
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Trusted Customer
7 months ago
Date of purchase: 19/01/2024
The people in the Gambia were first class, however l only found out if my tailored made holiday was going through less than 24 hours before my departure.
Product reviews
Poor conditions in the rooms everything looked tired and overused. I couldn’t feel comfortable swimming in my own pool because the staff were always around and looking at me, talking loudly and hassli
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Trusted Customer
7 months ago
Date of purchase: 26/01/2024
Smooth booking service on the phone
Product reviews
Didn't like the plastic crockery
Restaurant kept running out cutlery, particularly spoons
Shortage of glassware, particularly at breakfast
Room is real need of decoration
Towels had holes in them
Food
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Trusted Customer
7 months ago
Date of purchase: 19/01/2024
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There was just too many people there it was heaving …. Pool crowded and not enough chairs on beach .. we paid for enhanced room and it over looked the perimeter wall !!! Very ordinary decor in room ….
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Product reviews
Not my usual style of hotel
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Mrs Cvetanovska
7 months ago
Date of purchase: 16/01/2024
What Mrs Cvetanovska said about The Gambia Experience:
I think the whole service is brilliant. I travel in star class and its outstanding.
Product reviews
I think hotel need updating as been there 7 years ago and nothing changed. Our TV did not have any channels for 90% of our stay there. I did not try any other facility so can't comment
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.