What Miss McCourt said about The Gambia Experience:
Everything was excellent except the food on the flight was inedible and the lunch offering at the hotel beach bar was poor . Also no gym in the hotel as advertised which is really bad as a bit intimi
...
Read all
Product reviews
beautiful hotel , great thai restaurant , lovely spa
0
Share
MW
Mr Winter
8 months ago
Date of purchase: 12/01/2024
What Mr Winter said about The Gambia Experience:
More drink options. if free is included in the package, it would be better if it were drinkable.
If table service for drinks is available, make sure it arrives before diners give up and get their own.
...
Read all
Product reviews
Gambia is third world and that's the mindset at the hotel.
Sara Dobak
The Gambia Experience
7 months ago
The Gambia is indeed a developing country, although it has made great strides in recent years, with improved facilities such as better wi-fi. It's a shame to know the Sunbeach didn't give you that impression on this occasion, although I do hope you enjoyed your holiday overall, including the hotel's open aspect and beachfront location.
0
Share
MB
Mrs Bennett
8 months ago
Date of purchase: 02/01/2024
What Mrs Bennett said about The Gambia Experience:
Every from start to finish was excellent
Flight transfers Hotel staff excursions
Manager needs a customer service course
Food need to be placed in heated servers so it doesn’t go cold
Product reviews
Swim up rooms in the shade ,
0
Share
Trusted Customer
8 months ago
Date of purchase: 19/12/2023
I did a twin centre holiday Kololi Sands and Leos; I loved both for different reasons. Kololi Sands located at the end of the strip was great for walking to restaurants in the evening. Leos is a quiet
...
Read all
Product reviews
Great adult only small hotel with excellent staff and service. Garden is beautifully kept and a decent size pool to do lengths to work off the wonderful cuisine!
0
Share
Trusted Customer
8 months ago
Date of purchase: 22/12/2023
Smooth check in at Gatwick with GE representive present. Very organised boarding of plane with rep in attendance.
Product reviews
Sadly the hotel has become tired and needs an overhaul. The buzz has gone from the Senegambia Hotel. Staff are pleasent and work hard especially the beach and adjacent pool area staff. Food is ok but
...
Read all
0
Share
MB
Mr Bethell
8 months ago
Date of purchase: 29/12/2023
What Mr Bethell said about The Gambia Experience:
Excellent service from Gambia Experience at all times
Product reviews
Poor food choice and quality. Always running out of things. Say they’ll put it right but never do. Rooms could be cleaner and bedding and towels could be changed more often TV problem reported but did
...
Read all
Uploaded media
View all media (5)
Sara Dobak
The Gambia Experience
7 months ago
Leo's Beach Hotel generally receives excellent feedback and it's disappointing to know you were unhappy with several aspects of your stay, which we have addressed for you in a separate email. We do hope you were nevertheless able to enjoy your holiday overall and thank you for your feedback and 3-star review.
0
Share
MC
Mr Case
8 months ago
Date of purchase: 29/12/2023
What Mr Case said about The Gambia Experience:
In September we payed our balance for December 2023 , and asked Michelle Galpin to contact us for booking dec 24 / Marc 25 , this was done on 15 November 2023 , that’s service
Product reviews
Been many times now , twice a year , December / march , since Covid improvements continue to be made , all the staff that look after us , are still there, and it is home from home going,
Sara Dobak
The Gambia Experience
7 months ago
We believe that the home-from-home feeling you describe is a big part of an enjoyable holiday - knowing you will be looked after by the welcoming staff. Thank you for your review and we look forward to welcoming you back again.
0
Share
MW
Miss Williams
8 months ago
Date of purchase: 19/12/2023
What Miss Williams said about The Gambia Experience:
The service was good staff friendly and very helpful
Product reviews
Staff was always ready to assist with any problems that occurred and the room service is excellent
Sara Dobak
The Gambia Experience
7 months ago
Thank you so much, Miss Williams, we're so glad you enjoyed your stay.
0
Share
MM
Mr Murphy
8 months ago
Date of purchase: 27/12/2023
What Mr Murphy said about The Gambia Experience:
Very helpful and efficient booking service. I wanted a multi hotel visit and this was quickly arranged. Will certainly book with them again.
Product reviews
Nice hotel, not too noisy. Handy for Kololi and the Senegambia strip.
Sara Dobak
The Gambia Experience
7 months ago
Yes, indeed, we're pleased you found it to be the right combination of accommodation and location, thank you for your positive feedback.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.