Multi centre holiday was planned and executed seamlessly. All connections and transfers were faultless. On the ground reps were very helpful.
Only downside was the flight home where safety briefings a
...
Read all
Product reviews
Lovely accommodation with a nice range of activities. Food was reasonable. Prices were a bit expensive for food and drink.
Sara Dobak
The Gambia Experience
1 year ago
We're pleased to hear you enjoyed your safari tent and the available activities. The more secluded location of the Reserve may be reflected in the supply and delivery costs of basic ingredients, although the food generally receives a lot of praise. We appreciate your time in writing to us with your feedback.
0
Share
MM
Mrs Miell
1 year ago
Date of purchase: 28/04/2023
What Mrs Miell said about The Gambia Experience:
The service, both in the Uk and Resort, was faultless from start to finish. Everything was clear all the way through. The online guide was a great source of information.
Product reviews
The hotel was lovely, although the rooms, in places, are looking a little tired. Victor and his hotel staff were amazing and could not do enough for you.
Sara Dobak
The Gambia Experience
1 year ago
Thanks for the 4-star review, Mrs Miell. The hotel staff do indeed have a great reputation for their service and I'm glad you enjoyed that. We'll forward your observations about the hotel to the management and also to our product team, so thank you again for the valuable feedback
0
Share
MT
Ms Tarbun
Colchester
1 year ago
Date of purchase: 28/04/2023
What Ms Tarbun said about The Gambia Experience:
On booking the staff had all been to The Gambia and hotel we had chosen, so could talk with experience
Product reviews
Such friendly staff. Everyone so happy and smiling.
We had room on 2nd floor which was clean.
Gardens kept beautifully.
Sara Dobak
The Gambia Experience
1 year ago
Thank you Ms Tarbun, we know from other customer comments that everyone loves the wonderful staff at the Kombo, but it's especially nice to hear some appreciation for the excellent gardens too!
0
Share
MP
Mr Parris
1 year ago
Date of purchase: 21/04/2023
What Mr Parris said about The Gambia Experience:
We have been using The Gambia Experience for over 30 years & wouldn’t use anyone else . The service is excellent from everyone.
Product reviews
Another great stay at the African Princess Beach Hotel , staff excellent, rooms cleaned every day & fresh towels & bed linen most days , breakfast buffet lots of choice , lunch good too . And of cour
...
Read all
Uploaded media
View all media (1)
Sara Dobak
The Gambia Experience
1 year ago
What can I say that you haven't already mentioned, Mr Parris? You've perfectly summed up why we love the African Princess too and we're delighted you enjoyed your latest stay. See you there again, perhaps?! Thanks so much for your kind feedback.
0
Share
MS
Mr J. Sarr
Edgware
1 year ago
Date of purchase: 28/04/2023
What Mr J. Sarr said about The Gambia Experience:
Brilliant experience and reps on the ground are friendly and very helpful
Product reviews
No complaints whatsoever and a very happy customer
Sara Dobak
The Gambia Experience
1 year ago
Ahh, that's great news, Mr Sarr. It's what we always aim for and it's lovely when customers let us know.
0
Share
Trusted Customer
1 year ago
Date of purchase: 21/04/2023
Gambia Experience were absolutely fine and we enjoyed travelling star class. Our only concern with GE was that all tickets etc were sent electronically and not hard copy. This lead to some confusion
...
Read all
Product reviews
We first stayed in the Kombo Beach hotel in 1986 and made regular visits there until 1994. We have many happy memories from those visits so this was a trip down memory lane. Overall we enjoyed this
...
Read all
Sara Dobak
The Gambia Experience
1 year ago
Thank you for taking the time to share your Kombo experiences, and we're glad you managed to speak to the duty manager about the dining circumstances. We look forward to welcoming you back in November, when we hope you'll make even more happy memories.
0
Share
Trusted Customer
1 year ago
Date of purchase: 30/04/2023
The hotel is looking a little tired but doesn't effect your stay
Product reviews
Hotel looking a bit tired but didn't spoil my stay
Staff very nice and nothing too much trouble
Sara Dobak
The Gambia Experience
1 year ago
We're glad you enjoyed your stay at the Kombo, along with its welcoming staff - thank you also for your comment about the hotel overall, which we do take on board.
0
Share
Trusted Customer
1 year ago
Date of purchase: 28/04/2023
Organisation excellent, apart from 1.3/4 hour coach journey back to the airport. Rep good, would have liked more info before we went, I.e that it was almost end of the season and so many restaurants
...
Read all
Product reviews
Return visit, service of staff excellent, food average. Breakfast menu excellent, dinner menu average,
Sara Dobak
The Gambia Experience
1 year ago
Thank you for your 4-star feedback and kind words about the staff service. We're pleased you enjoyed your return visit overall, even if the dinner menu didn't quite bring the 'wow' factor on this occasion.
0
Share
Trusted Customer
1 year ago
Date of purchase: 31/03/2023
Flight average. Poor food and not as advertised. On arrival at airport no rep clearly identified. Found in car park with bus. Transfers good. Bakutu Hotel - lovely, mandina lodges exceptional unnecess
...
Read all
Product reviews
Mandina fliating lodges!!
Sara Dobak
The Gambia Experience
1 year ago
Mandina Lodges are indeed worth exclaiming about, as they are among our most unique properties. Nonetheless, we hope you enjoyed your all-inclusive stay at the Sunbeach Hotel, with it's sandy beach setting along the Cape Point coast.
0
Share
Trusted Customer
1 year ago
Date of purchase: 16/04/2023
This was our 5th visit to Gambia, and to the Kombo Beach Hotel. It was our 1st trip with The Gambia Experience. We were really impressed with their organisation and coordination starting with our phon
...
Read all
Product reviews
The Kombo Beach, like most hotels in Gambia, has been under severe pressure since the pandemic. Meals were al la carte rather than the excellent buffets of years past (not a criticism). Whilst showing
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.