Yes, very helpful service. The reason it wasn't 5 stars is that there was little information available for Senegal such as booking trips etc. Also, used Tui flights that confused most holiday-makers a
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Product reviews
Perfect. Lovely beach, pool, staff, reception, entertainment etc. Food was mainly French and table service and high standard. It's quiet and dignified - it would probably not suit anybody after a liv
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ML
Mr Lambert
1 year ago
Date of purchase: 24/03/2023
What Mr Lambert said about The Gambia Experience:
Professional, courteous and knowledgeable service from booking through to the end of the holiday.
Product reviews
A quiet oasis with excellent personal service. Luxurious rooms in an idyllic setting, supported by polite and welcoming staff. Superb food and a secluded setting.
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Trusted Customer
1 year ago
Date of purchase: 28/03/2023
They did everything well
Product reviews
Everything was perfect. Given best treatment as a returner
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MT
Mr Thompson
West Sussex
1 year ago
Date of purchase: 24/03/2023
What Mr Thompson said about The Gambia Experience:
The flight outbound departed on time. I travelled in Star Plus and the service and food was very good. Transfer to and from the hotel went well and all aspects were well organised.
Product reviews
I would give three and a half if there was the option to do so. The room I stayed in was fairly basic. Housekeeping was good. The rooms could do with refurbishment. The grounds are lovely and both swi
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MP
Miss Pratt
1 year ago
Date of purchase: 31/03/2023
What Miss Pratt said about The Gambia Experience:
Service was very good , very helpful cheerful staff . Would be nice to see more fresh fruit in the breakfast menu
Product reviews
Cheerful people very friendly
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Trusted Customer
1 year ago
Date of purchase: 28/03/2023
Travel arrangements to and from worked well. Staff at the Kombo beach doing their best with worn out building.We had a superior room, would have been interesting to see standard room!We had ants,torn
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Product reviews
Rather worn out premises. However charming staff ,must be difficult working through Ramadan
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MM
Mr Miles
Pewsey
1 year ago
Date of purchase: 24/03/2023
What Mr Miles said about The Gambia Experience:
Customer service excellent. Always respectful and helpful. Booking process by telephone easy. Easier than filling in online. Rewards for being loyal customer.
Product reviews
Clean, comfortable room. Great staff. Good facilities. Excellent breakfast choice. However, they loose a star as choices for vegetarians and vegans practically nonexistent, other than breakfast. Plant
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MV
Mr Vant
1 year ago
Date of purchase: 31/03/2023
What Mr Vant said about The Gambia Experience:
the trip from the airport to hotel!!!would bebetter if you weren,t hassled into "giving something nice"..to driver,porter and every other hanger on...all wearing "gambia experience" clothing..and pape
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Product reviews
bit tatty round the edges,and breakfast good if you only eat eggs and bread,but staff were good people.
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MC
Mrs Cooper
Brighton
1 year ago
Date of purchase: 28/03/2023
What Mrs Cooper said about The Gambia Experience:
All staff are freindly over phone LT Gambia member of staff is fantastic always happy nothing is to much trouble for him
Product reviews
Great place you are right on the beach rooms are great it’s like a little flatlet great walking distance to resturants craft market freindly staff all so helpful
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MP
Mr Parker
1 year ago
Date of purchase: 31/03/2023
What Mr Parker said about The Gambia Experience:
I got the holiday I booked..
Product reviews
The sun shone every day…which we paid for…however…the food choice was limited and ran out ….baked beans would take 15 minutes to be replenished…strawberry yoghurt regularly ran out…and had little choi
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.