What Mrs Daniels said about The Gambia Experience:
Ngala Lodge is a very attractive hotel with beautiful gardens, friendly and helpful staff and good accommodation. Thoroughly recommend it. Only down side is water in the swimming pools very cold
Product reviews
Excellent hotel and restaurant with friendly and helpful staff
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Mr Cottrell
1 year ago
Date of purchase: 07/03/2023
What Mr Cottrell said about The Gambia Experience:
A good hotel excellent staff very helpful and amenable. Superb beach sand as far as you can see . Harassment is the same as everywhere but very friendly just say to them no thanks politely and they'll
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Product reviews
Very friendly hotel with many guests returning year after year
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Trusted Customer
1 year ago
Date of purchase: 24/02/2023
Office staff are excellent when booking and sending relevant info out.
I think what let’s you down is the lack of communication and when everything that is booked through you turned up late we found
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Product reviews
Not my normal venue for a holiday but good location for bird watchers. Check in was a challenge with a grumpy reception representative but the rest of the staff are very kind and jolly.
Rooms clean a
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Mr Goldsworthy
1 year ago
Date of purchase: 24/02/2023
What Mr Goldsworthy said about The Gambia Experience:
Good service from the Gambian Experience, disappointed with the hotel but this has been noted in a previous survey.
Product reviews
Food in the restaurant was great, but the service slow.
Definitely a favouritism towards regular staying guests.
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Trusted Customer
1 year ago
Date of purchase: 03/03/2023
Easy to book the holiday over the phone and all went as planned. Good local Rep who met us at the airport and was around during the week for any bookings or questions.
Product reviews
Delightful gardens and location. Rooms comfortable and we had a new bathroom with excellent shower. Friendly staff and nice breakfast - served at the table: eggs done differently every day plus frui
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Trusted Customer
1 year ago
Date of purchase: 28/02/2023
Our second trip. Being able to put together a tailor made trip is a real advantage.
Product reviews
Considering its location the service and food is excellent. Personal guiding is a bonus.
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Mrs Dent
1 year ago
Date of purchase: 28/02/2023
What Mrs Dent said about The Gambia Experience:
Professional knowledgable kind Experts in the Gambia . Perhaps need to be a bit more proactive with providers in the Gambia to maintain standards.
Product reviews
We have been here before we love the location but signs of wear and tear and lack of investment. Suggest keeping a close eye on it. Manager notable in her absence never around in the evenings. Bar sta
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Oliverw3000
Sussex
1 year ago
Date of purchase: 24/02/2023
What Oliverw3000 said about The Gambia Experience:
Gambia Experience know the country and the resorts well and helped us make an informed choice. Their admin and holiday pack were the best we have ever had! We would use again.
Product reviews
Stylish hotel that has seen better days. Lovely staff and spacious facilities. Spa excellent. Restaurant and bars not up to expected standard and limited service near the beach and pool. Under new own
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Mr Reid
Brighton
1 year ago
Date of purchase: 28/02/2023
What Mr Reid said about The Gambia Experience:
From the beginning Gambia Experience made life very easy. Nearly all the staff I dealt with had personally been to the destination. Lots of information, updates and easy to reach operatives who were f
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Product reviews
Everyone at Ngala ladge was very helpful and friendly. It is in a wonderful clifftop location and is very well appointed and maintained hotel, set in beautiful gardens, interspersed by birdlife (they
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Mr McMath
1 year ago
Date of purchase: 03/03/2023
What Mr McMath said about The Gambia Experience:
Their attention to detail was excellent. All the staff we came into contact with were exceptionally helpful and friendly. The hotel could do with a bit of an upgrade. But having said that the worst th
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Product reviews
Overall a good hotel. The food was consuistantly very good and the pool was cleaned every day. As were the public areas and out room.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.