The Gambia Experience answered my telephone enquiry quickly and efficiently. Upon arrival in The Gambia the representative (calling himself LT !!) was very pleasant and helpful telling us plenty about
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Product reviews
All the staff at Kombo Beach went out of their way to ensure we had everything we needed from start to finish. Excellent service.
Sara Dobak
The Gambia Experience
1 year ago
That's great feedback, many thanks for praising the staff, they are the heart of the Kombo and great service really does complete the holiday experience.
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Barry
Cranleigh
1 year ago
Date of purchase: 09/12/2022
What Barry said about The Gambia Experience:
I have recommended to my friends & have booked a further visit to the Gambia
Product reviews
Everything was top quality
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MB
Mr Bond
1 year ago
Date of purchase: 09/12/2022
What Mr Bond said about The Gambia Experience:
Excellent service by reps in the UK. Gambia reps were friendly, knowledgeable and helpful
Product reviews
Staff friendly.
Standard rooms are very basic and inferior to guest houses I have stayed at. You will probably get a better room if you pay for air-con and a fridge. The website makes clear that the
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Sara Dobak
The Gambia Experience
1 year ago
Thank you for your kind comment about the friendly staff and we hope you had an enjoyable stay overall. We do also appreciate you taking the time to comment on other aspects of your stay and we're sorry you found the menu options lacking. The Holiday Beach Club is a popular and straightforward hotel in a great location and whilst it's very near to the Senegambia, it is somewhat different, as indicated by our description and rating.
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Mrs Martin
Norfolk
1 year ago
Date of purchase: 09/12/2022
What Mrs Martin said about The Gambia Experience:
The service was great as usual, great company.
Very kind and caring if you have a problem.
Product reviews
Location and lovely gardens
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Trusted Customer
1 year ago
Date of purchase: 09/12/2022
We wouldn't book a holiday to The Gambia with anyone else...no matter how cheap. I thought you just couldn't buy good service anymore. I was wrong. This was our second trip to The Gambia in an eight m
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Product reviews
Rooms very clean, food excellent and reasonably priced, staff friendly, beautiful beach and crystal clear waters. A good selection of beach bars and restaurants.
Wine selection awful, but this appear
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Sara Dobak
The Gambia Experience
1 year ago
We're pleased you found everything to your liking (except the wine - sorry about that) and we appreciate your kind words about the staff, location and facilities at the Kombo. That's why it remains one of our most popular hotels year after year.
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Trusted Customer
1 year ago
Date of purchase: 20/12/2022
This is a specialised rather than a mass market business and it shows from the attention to detail that they give their holidays. Everything from the booking process to flights and transfers to custom
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Product reviews
Five stars for location and staff. By European standards the facilities are perhaps four rather than five star but I could not fault anything with the hotel. The food was fresh and beautifully cooked,
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Sara Dobak
The Gambia Experience
1 year ago
Great location, welcoming staff, clean rooms and fresh food...we do appreciate this positive feedback and the Coco Ocean certainly has all of these benefits, and more. You're also quite right that European standards do differ from those in countries like The Gambia, which is good to bear in mind. Thanks again for your comments.
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MD
Miss Durnan
1 year ago
Date of purchase: 04/01/2023
What Miss Durnan said about The Gambia Experience:
Excellent service
Product reviews
Lovely hotel, staff incredible and so helpful food lovely and rooms clean and facilities perfect
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Trusted Customer
1 year ago
Date of purchase: 16/12/2022
Brilliant team from start to finish. Booking was easy with staff who were familiar with the hotels and airline.
Product reviews
Accommodations was adequate. The game drives were undertaken by a large vehicle unsuitable to the terrain. Whilst the lodge had alternative vehicles these were not deployed. Wildlife was extremely lim
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Sara Dobak
The Gambia Experience
1 year ago
The Fathala Wildlife Reserve experience has provided our customers with many unforgettable moments over the years, so it's a shame that the wildlife didn't show up in greater numbers during your visit - especially as they usually put on an impressive display. We do appreciate your comments though, and will pass on your thoughts about the vehicles to the Reserve.
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Trusted Customer
1 year ago
Date of purchase: 23/12/2022
So easy to book on the phone instead of using the internet.
Great to be able to speak to someone who knows the hotel, can answer questions and match your requirements. Loved getting my tickets in the
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Product reviews
Perfect paradise to relax in. Hotel and staff are faultless.
Hope to return
Sara Dobak
The Gambia Experience
1 year ago
We couldn't have put it better ourselves - we also think Ngala Lodge is like a 'paradise'. We look forward to welcoming you back there and meanwhile, thank you for your kind words.
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Joan
Hayling Island
1 year ago
Date of purchase: 29/11/2022
What Joan said about The Gambia Experience:
Amazing service from leaving the UK to arriving in Gambia
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.