food on aircraft not very nicely served. Crew were helpful
On return flight no water was available for hot drinks.
Booking the holiday, friendly and efficient service. Every other aspect of the holida
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Product reviews
Friendly staff, beautiful hotel, excellent food. good spar. I would definitely use this hotel again
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Trusted Customer
11 years ago
Date of purchase: 21/12/2012
One of the most professional companies I've ever used. Will be more than happy to recommend them to others and will definately be using them again.
The Gambia Experience
The Gambia Experience
11 years ago
Thank you for your superb feedback. It sounds like you had a good holiday and we hope to welcome you back in the future.
Product reviews
Mandina was a piece of paradise . The location, food, rooms and staff were all faultless. Can't wait to return!
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Trusted Customer
11 years ago
Date of purchase: 22/12/2012
Very efficient service and willingness to provide a variety of quotes
Product reviews
Wonderful unique location - good staff and food made the stay very pleasant
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Trusted Customer
11 years ago
Date of purchase: 21/12/2012
Info package prior to departure was really useful - SIM cards was a great idea. Good attention to detail. Well co-ordinated.
Product reviews
This would have been excellent but the internal decor of the room was shabby and tired - in need of a re-furb.
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Trusted Customer
11 years ago
Date of purchase: 11/12/2012
Lamin is very professional, nice and service minded.
Product reviews
Service minded staff made the stay a very pleasant one.
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Trusted Customer
11 years ago
Date of purchase: 07/12/2012
Very pleased with the whole booking experience.
Product reviews
5 star service, excellent hotel.
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Trusted Customer
11 years ago
Date of purchase: 21/12/2012
The welcome meeting was pretty poor, lasting only about 10 minutes and did not really give much insight into the hotel or the Gambia.
The Gambia Experience
The Gambia Experience
11 years ago
I am glad you liked the location of the hotel and found the staff friendly, but sorry you were disappointed with the welcome meeting and had some issues with the hotel. I have asked our Resort Manager to discuss your feedback with the hotel locally.
Product reviews
The hotel location is fantastic and although basic the room was very spacious. The staff were very friendly especially the young trainees, sports staff and the masseurs.
However there were too many n
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Trusted Customer
11 years ago
Date of purchase: 01/12/2012
Great Service throughout
Product reviews
Superb Holiday, split centre Kombo and Ngala, thoroughly recommended.
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Trusted Customer
11 years ago
Date of purchase: 22/12/2012
Received excellent customer service before we left and whilst in the resort. Literature we received was excellent and the guide book and vouchers we found very useful. Would recommend the company and
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Product reviews
Lovely hotel with excellent, friendly staff and fantastic location and beautiful, well kept grounds. Only criticism would be the breakfast service, very dis-organised and staff appear to not know how
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Trusted Customer
11 years ago
Date of purchase: 04/12/2012
Overall very efficient and dealt with everything promptly
Product reviews
Excellent - first class - food, service, accomodation
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.