The service from the representative was faultless and out stays at both Ngala Lodge and Mandina were absolutely great.
Product reviews
The hotel and staff exceeded our expectations. TripAdvisor says it all !!
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Trusted Customer
11 years ago
Date of purchase: 20/11/2012
Very good overall but we were still harangued by the bus staff for tips both coming from and going to the airport. They were borderline aggressive.
Trusted Customer
11 years ago
We were late for his meeting because we could not get into our room. We had to get our keys re programmed five or six times on one day.
Everything else about the place was very good indeed. The staff are great and they are always willing to help and have a chat.
Product reviews
Bathroom was tatty and let the Hotel down. Someone needs to tell the Manager that his evening welcome drinks party format needs to be changed. He is unintentionally rude and the whole thing is excruci
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Trusted Customer
11 years ago
Date of purchase: 20/11/2012
The Gambia Experience is a highly efficient and professional tour company. I found the booking staff exceptionally helpful and can't praise them enough.
Product reviews
The Ocean Bay Hotel is very well run with very helpful, organised staff at all levels. Excellent position on the beach location and security very good. Food and accommodation very good with choice of
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Trusted Customer
11 years ago
Date of purchase: 25/10/2012
I would only travel with The Gambia Experience to The Gambia - they are all very considerate and efficient (from office staff to the reps at the resort) and nothing is too much trouble. A special tha
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Product reviews
Very clean, very polite staff, rooms are nice, gardens beautiful, beach (whats left of it!) is kept tidy - again nothing is too much trouble for the staff from kitchen/restaurant staff to the guys on
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Trusted Customer
11 years ago
Date of purchase: 20/11/2012
Smoth as ever
Product reviews
Staff and hotel very good
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Trusted Customer
11 years ago
Date of purchase: 20/11/2012
Always responsive to our extra requests.
Product reviews
Good location for our particular requirements (en route to school in Batokunku), but so many small things wrong to list here. Good customer service and nice room on the beach. Bar is shockingly expens
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Trusted Customer
11 years ago
Date of purchase: 20/11/2012
Efficient friendly service.
Product reviews
Good hotel. But.... buffet breakfast is currently self service tea & coffee which is a huge health & safety hazzard. Guests should not be walking around getting hot drinks whilst waiters stand around
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Trusted Customer
11 years ago
Date of purchase: 20/11/2012
See feedback form
Product reviews
Went to two hotels - see feedback form
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Trusted Customer
11 years ago
Date of purchase: 20/11/2012
We have learned to trust The Gambia experience implicitly after several (4/5) visits to The Gambia
Product reviews
We love Ngala Lodge - but not quite as much as we once did. Our comments last time were not acted upon and this time we felt that thr standard of guest is dropping.We refer to the standards of dress (
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.