Truly excellent - very friendly and helpful staff, lovely spa, very good food (esp seafood) and very comfortable room.
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Trusted Customer
11 years ago
Date of purchase: 02/11/2012
Although I booked on line (which was a simple process), I met several reps whilst on holiday and was thoroughly impressed with their knowledge and interest in their holidays.
Product reviews
Fabulous. Honestly without fault - from start to finish. 5 star comfort, food and staff. Can't fault it and will visit again.
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Trusted Customer
11 years ago
Date of purchase: 09/11/2012
Alison was extremely helpful
Product reviews
The Lodge was lovely and I would not stay anywhere else. Have reported in Trip Advisor.
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Trusted Customer
11 years ago
Date of purchase: 25/10/2012
Always very helpful and efficient
Product reviews
All the staff at Kairaba are very friendly and welcoming. Sometimes there could be more attention to the small details which make all the different - e.g. making sure there is appropriate crockery an
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Trusted Customer
11 years ago
Date of purchase: 06/11/2012
Excellent. Good information, helpful, honest. What more can you want?
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 16/11/2012
Super staff..I know most reps o/seas and they get better each vis..I am on approx number 35 i since early 80s,probably 30 with GX. Admin fabulously efficient...friendly..All the positives. The book
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Product reviews
The Gambia has it all..Warm,, sometimes hot sun..all year round. See Africa if you wish safely. Sunset Beach, one visit so far..Going back.soon..Management and staff probably the best yet !!!
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Trusted Customer
11 years ago
Date of purchase: 08/10/2012
good service as usual; as aretunr customer did not require the use of local rep
Product reviews
The room B21 had very harsh 'bedside lighting' and could do with some minor renovations; plus new pillows, we were a couple & had twin beds. Everything else was fine, thanks
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Trusted Customer
11 years ago
Date of purchase: 08/10/2012
HELPFUL. EFFICIENT, NO DECEITFUL HIDDEN CHARGES. A SMALL THING, LIKE A COMPLIMENARY LOCAL SIM CARD, SHOWS THIER ATTENTION TO THE SMALLEST DETAIL. MONARCH ARE ALSO AN EXCELLENT CHOICE OF AIRLINE
The Gambia Experience
The Gambia Experience
11 years ago
Thanks for the great feedback, we appreciate your comments and hope you travel again with us soon!!
Product reviews
SUPERB, LAID BACK, DESERVES HIGHER RATING, BUT THEN, THAT WILL RAISE THE PRICE AND ATTRACT THE WRONG SORT OF PEOPLE !!!!!!!!
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Trusted Customer
11 years ago
Date of purchase: 21/05/2012
The booking was completed efficiently and the price was good for this destination. I would like to have been informed of exactly how quiet the area was at that time of the year. It came as a shock whe
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Product reviews
Excellent staff, comfortable room and beautiful beach. Just a handful of guests so just one bar and restaurant open. The hotel was obviously running down prior to closing when we departed. This was a
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Trusted Customer
11 years ago
Date of purchase: 07/05/2012
THe franchised services of hotel were appalling. Staff didn't care and rude . They felt no loyalty to Hotel it seems. Our GE tour guide was v.good. However for the Hotel which has room for 500 and onl
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The Gambia Experience
The Gambia Experience
11 years ago
I am pleased you found our representative efficient, but sorry you felt the service provided by the hotel staff was poor. I am interested to learn more about your comment regarding the franchised services and I will contact you direct with regard to this and the single supplement charged.
Product reviews
v.Sad that my experience didn't match the recommendations of my friends whom had travelled with GEX before . I cannot recommend Gambia to others
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.