very good website,so easy to search for a holiday that would suit all of my wishes.
easy to book and can pay on line.
Product reviews
lovely hotel and well cared for gardens. pool area very nice.
friendly staff. great location. plenty of shops and supermarkets and retaurants
and bars near by.
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Trusted Customer
11 years ago
Date of purchase: 27/08/2012
Very well organised, everything on time and accurate.
Product reviews
Hotel exactly as described. Rooms good, grounds lovely. Beach eroding and not great for children but exactly as we expected.
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Trusted Customer
11 years ago
Date of purchase: 21/05/2012
always been well looked after
Product reviews
friendly staff nice hotel.
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Trusted Customer
11 years ago
Date of purchase: 30/07/2012
happy with service
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 27/08/2012
One of the best experience I have received. Knowledable, patient and friendly staff (especially Alison)
Product reviews
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Trusted Customer
11 years ago
Date of purchase: 27/08/2012
Very good service from the staff employed by Gambia experience my holiday to the Gambia was a late booking but very good value for money
Trusted Customer
11 years ago
The airline was shocking cramped , old needs to be replaced by an upto date airline
Product reviews
The hotel was very nice however the strip alongside the hotel i.e the long road from the hotel leading to restaurants close by was toatally inaubdated with local people harassing you for custom afte
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Trusted Customer
11 years ago
Date of purchase: 20/08/2012
Very professional and a return to the service travel agents should provide.
I was not seen as a booking but as an actual customer. All my questions were answered from experience as opposed to what was
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Product reviews
Visited the other hotels featured by The Gambia experience and found that Ngala was the best by far. Only slightly let down by the morning breakfast staff who came across as disinterested, uncommunica
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Trusted Customer
11 years ago
Date of purchase: 18/06/2012
Very helpful staff at all times
Product reviews
Sunset beach breakfast stiill the best!
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Trusted Customer
11 years ago
Date of purchase: 03/09/2012
Staff very good, But the Airline was a bad experiance
The Gambia Experience
The Gambia Experience
11 years ago
Thank you for your comments about your holiday. I am sorry you were unimpressed with the service provided by Monarch Airlines and also that some aspects of your stay at the Ngala Lodge were not as expected. The hotel is a small, boutique style hotel and is popular with our customers , many of whom return year after year, so it is disappointing you felt the décor and facilities are outdated. I am pleased you found the staff and restaurant of good quality and I hope you enjoyed your holiday overall.
Product reviews
Not a Five Star The Lodge is living in the past with Decor and facilities.The only good thing is the staff and the Resturant
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Trusted Customer
11 years ago
Date of purchase: 07/05/2012
We've used Gambia experience several times and have always found them to be very helpful.
The Gambia Experience
The Gambia Experience
11 years ago
I am sorry you were disappointed with your stay at the Sheraton, particularly as you have travelled with us before. The hotel is one of the newer hotels we work with, so it is disappointing you felt the general décor , cleanliness and facilities were not of the standard expected, but I have forwarded your comments to the General Manager, who is keen to receive any feedback from guests. We were aware of some issues earlier this year with buffet food becoming cold quickly and I am pleased to advise this appears to have been addressed. The general feedback about the hotel over the summer has been positive and we will continue to monitor this. I hope we may be of service to you again.
Product reviews
We've travelled with Gambia experience before with no problem but we were very disappointed with the sheriton. It was our first visit to this hotel and all inclusive option in the Gambia. The food was
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.