Been 3 times. Cheaper than Thomas Cook but in summer GE have a monopoly. Very over priced.
Product reviews
Very steep hill to climb for reception and restaurant - needs an escalator! Good friendly staff. Entertainment is better next door at the Senegambia.
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Trusted Customer
11 years ago
Date of purchase: 27/08/2012
The lady that took the booking (Anna Fitzpatrick) was knowledgeable, courteous, enthusiastic, efficient – everything that one would want such a person to be
Product reviews
I have had the privilege of traveling and staying all of the world. Most places are friendly, but never with any sense of sincerity and genuine commitment. No one sounded like they had read or learnt
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Trusted Customer
11 years ago
Date of purchase: 16/07/2012
It was the first time I've used The Gambia Experience and I will definitely use them again.
Product reviews
A truly wonderful hotel with very helpful staff, the cleanliness of the room was outstanding and the food served was plentiful and delicious and very good value for money.
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Trusted Customer
11 years ago
Date of purchase: 13/08/2012
Could not have asked for more attentive service it was brilliant. This was the second time of going and am already contemplating going again. Highly recommend the staff and company
Product reviews
beautiful hotel right on the beach with exellant staff always helpful
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Trusted Customer
11 years ago
Date of purchase: 30/04/2012
The staff who took my booking was very professional and made it easy.
Product reviews
This is the 2nd time I have stayed at this hotel. I find it very comfortable and it's position makes it easy for me to visit various locations nearby for birdwatching. This time however I didf find th
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Trusted Customer
11 years ago
Date of purchase: 13/08/2012
Booked through Natalie Wheldrake. Very friendly, knowledgable and helpful.
Product reviews
Just what we wanted in a holiday. Didn't change our opinion of the place and will hopefully be returning next year but thought a few things seemed a little tired and could do with freshening up a litt
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Trusted Customer
11 years ago
Date of purchase: 03/09/2012
Great pre arrival info pack. It would have just have been beneficial to have been informed about the money exchange. Far better rate in Gambia than UK. Next time we will def take pounds & exchange out
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Product reviews
Nice, friendly & relaxing hotel....however this is a 5 flower hotel. Don't mistake this for meaning 5 stars.....I would put it at a 3 star hotel.
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Trusted Customer
11 years ago
Date of purchase: 25/06/2012
honesty was missing!
The Gambia Experience
The Gambia Experience
11 years ago
So sorry to read you felt the rooms and facilities at the Senegambia Hotel were not as expected as the general feedback about the hotel is very good. It’s particularly liked for its central location. During the summer months, the hotels and resort areas are much quieter, with less activities, facilities and restaurants available. This is mentioned to our customers at the time of booking. I hope despite your comments, you did enjoy some aspects of your holiday.
Regards
Product reviews
the published info of the hotel was a bit false marketing, - the actual rooms and facilities were some way off in reality
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Trusted Customer
11 years ago
Date of purchase: 03/09/2012
Very expensive tours
Product reviews
Poor beach area, nice pool and staff
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Trusted Customer
12 years ago
Date of purchase: 20/01/2012
Good
The Gambia Experience
The Gambia Experience
12 years ago
Thank you for your feedback regarding your stay at the Sheraton Hotel in The Gambia.
I am pleased you found the hotel service good and enjoyed your stay generally, but it is disappointing you felt the choice of food on offer was limited and much of it was cold. I would confirm the General Manager is keen to ensure the food offered is of the highest standard and whilst there were some issues earlier this year with buffet food becoming cold quickly, he has now put procedures in place to ensure this is addressed. The hotel operates a “voice of the customers” feedback system and this has assisted the food and beverage team in improving the choice and standard of food provided overall. I hope we may be of service to you again.
Product reviews
Nice hotel , but too far out . Also food cold on all inclusive and not
much choice! Staff excellent in bar and restaurant
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.