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The Gambia Experience Reviews

Rated
Excellent
Service
4.5
/5
Product
4.2
/5

5

4

3

2

1

154

45

15

7

5

226

ratings over the past year

Displaying all 4,528 reviews
Trusted Customer
12 years ago
Date of purchase: 20/01/2012
easy to use initially, but in Gambia when confronted with resort problems they responded to these problems very poorly.
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The Gambia Experience
The Gambia Experience
12 years ago
Thank you for your feedback regarding your stay at the African Village Hotel. I can see from our records that we have previously received correspondence from you regarding these issues and that a response was sent in March this year. May I thank you once again for taking the time to send us your comments.
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Trusted Customer
12 years ago
Date of purchase: 10/01/2012
As professional as always.
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Trusted Customer
12 years ago
Date of purchase: 16/07/2012
Profesionalism at its best , from check in to return to uk.
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Trusted Customer
12 years ago
Date of purchase: 03/02/2012
The holiday was well organised and we shall seriously consider another visit.
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Trusted Customer
12 years ago
Date of purchase: 23/03/2012
We had booked a private transfer from airport to hotel on arrival but it was of poor quality, not air-conditioned and driver had to buy some petrol to keep going but even then broke down at the Kotu
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The Gambia Experience
The Gambia Experience
12 years ago
Thank you for your feedback regarding your stay at the Bakotu Hotel. I note from our records that we have previously received correspondence from you regarding the issues you have mentioned and I hope our reply reassured you that these would be addressed. Thank you once again for taking the time to give us your feedback and I hope we may welcome you back as a customer in the future.
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Trusted Customer
12 years ago
Date of purchase: 12/04/2012
Gambia Experience have always provided excellent service even when the airline does not.
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Trusted Customer
12 years ago
Date of purchase: 10/04/2012
better service than thomas cook
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Trusted Customer
12 years ago
Date of purchase: 13/04/2012
a very special hotel
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Trusted Customer
12 years ago
Date of purchase: 16/03/2012
Efficient airport check-in, staff at airport attentive and helpful, excellent support from resort staff, well organised and professional company
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Trusted Customer
12 years ago
Date of purchase: 11/01/2012
Efficient service. No problems encountered.
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About The Gambia Experience
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire, Hampshire, PO15 7AN, United Kingdom
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About The Gambia Experience
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.