very helpful staff, trips were expensive but enjoyable
Product reviews
the manor suite at the ngala lodge was superb accomodation, food was great and the staff were very friendly and helpful.
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Trusted Customer
12 years ago
Date of purchase: 10/02/2012
Efficient service.
Product reviews
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Trusted Customer
12 years ago
Date of purchase: 05/04/2012
I think Gambia experience has an excellent customer service, and will definitely recommend this company to friends!
Product reviews
Palma Rima is better than what I expected, it's ideal place for a base to stay and 10-15 mins walk along the beach to the excitement alone the strip.
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Trusted Customer
12 years ago
Date of purchase: 11/01/2012
Dissapointed as to the discount for a charity. A colleague who booked independantly received a 10% reduction whilst my group were given only 5%
The Gambia Experience
The Gambia Experience
12 years ago
Thank you for your feedback regarding the discount given for your charity when you travelled in January this year.
Having checked with our Commercial department they confirm the allowance can vary depending on the date booked, the availability of seats and whether travel is on a peak date and I am sorry the allowance was not as much as expected on this occasion.
It is also disappointing you felt the quality of food provided at the Kombo Beach Hotel in the evenings was not of the same standard as when you have previously stayed. The general feedback about the food at the hotel has been good, but I will forward your comments to the General Manager, who is keen to make improvements where necessary.
I do hope we can be of service to you again in the future.
Product reviews
Compared to previous years my group believed that the food available was not to the same quality. We also found that if we had dinner a little late that many of the food options had been consumed. How
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Trusted Customer
12 years ago
Date of purchase: 23/03/2012
We wouldn't book with anyone else! Flights, transfers, excursions are all handled with great experience. So far 100% service!
Product reviews
The kindest, most helpful people. Nothing's too much trouble. Only one thing to ask, bring back the Monitor Lizards!!
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Trusted Customer
12 years ago
Date of purchase: 05/04/2012
Very good indeed. Full and accurate information before travel, efficient transfers and very good talk about trips, excursions & the country.
Product reviews
A wonderful hotel, sumptuously comfortable, stylish and quirky. The food was exquisite and the service friendly, nothing was too much trouble. The owners provided excellent evening entertainment & w
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Trusted Customer
12 years ago
Date of purchase: 21/02/2012
Everything went smoothly - good web site and an easy booking process. The tickets were waiting for us at the airport as we booked at the last minute. Everyone was friendly and helpful. Will definitley
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Product reviews
Very friendly and helfpul staff, stunning beach location, beautiful room and lovely food - especially the fish. Not a huge complex like some all-inclusive resorts so perhaps suits couples more than f
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Trusted Customer
12 years ago
Date of purchase: 24/01/2012
Well run, always helpful and look after their clients when there are delays or anything Gambia Experience fix it!! Excellant Company and Gambia Reps and Managers excellant!! Very helpful and approacha
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Product reviews
The Managers at Kombo are excellant and manage a well run hotel with a great team of staff and the friendlest staff ever!! They do their best to make your holiday fantastico!! Our favourite hotel. Al
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Trusted Customer
12 years ago
Date of purchase: 03/04/2012
The information sent out with the tickets was really good - check in and reception on arrival in the Gambia was excellent, our hotel representative was very helpful and knowledgeable
Product reviews
The public areas of the hotel were fine, the bedroom corridors and rooms were looking "tired" and in need of upgrading. The staff were great, food in an evening was bland and low on choice, possibly
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Trusted Customer
12 years ago
Date of purchase: 29/03/2012
Excellent arrangements, very happy with our holiday
Product reviews
Wonderful location and great wildlife but resort a little bit "tired"
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.