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The Gambia Experience Reviews

Rated
Excellent
Service
4.5
/5
Product
4.2
/5

5

4

3

2

1

154

45

15

7

5

226

ratings over the past year

Displaying all 4,528 reviews
Trusted Customer
12 years ago
Date of purchase: 10/02/2012
Representatives are first rate.
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Trusted Customer
12 years ago
Date of purchase: 02/04/2012
Thought the excursions on offer were rather pricy. The Roots experience was disappointing in that the River is so wide and we sailed so far from the bank (presumably because it is shallow), that a lar
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Trusted Customer
12 years ago
Date of purchase: 21/01/2012
Excellent customer service staff on your telephones. Extremely helpful.
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Trusted Customer
12 years ago
Date of purchase: 05/04/2012
Could't Have better service
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Trusted Customer
12 years ago
Date of purchase: 18/06/2012
Simply excellent!
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Trusted Customer
12 years ago
Date of purchase: 06/01/2012
Due to the fact that they had to go backwards and forwards to check hotel availability the process seemed to take a very long time. However we were very had with the end results. There information pac
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Trusted Customer
12 years ago
Date of purchase: 22/02/2012
all went A1
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Trusted Customer
12 years ago
Date of purchase: 19/04/2012
Last minute re-scheduling of accommodation was a great disappointment. The substituted accommodation Ngala Lodge did not live up to its sales hype.
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The Gambia Experience
The Gambia Experience
12 years ago
We are aware that your accommodation was changed, however, as we explained to you, this decision was taken with your best interests in mind as we had concerns at that time with your original hotel. I am sorry the Ngala Lodge did not meet your expectations as we always have such good feedback about this hotel from our customers. Please once again accept our apologies and we hope you will consider travelling with us again in the future.
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Trusted Customer
12 years ago
Date of purchase: 13/03/2012
We have always had a great experience booking with the Gambia Experience
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Trusted Customer
12 years ago
Date of purchase: 13/01/2012
VERY FRIENDLY AND COMFORTABLE HOTEL. Good access to wide range of hotels nearby
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About The Gambia Experience
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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Atlantic House, 3600 Parkway, Solent Business Park, Fareham, Hampshire, Hampshire, PO15 7AN, United Kingdom
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About The Gambia Experience
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.