Always helpful to their clients. Made aware of any issues
Product reviews
A very nicely upgraded hotel with great facilities. Well equipped fitness room. . Excellent pool for all ages .
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Mr Underwood
6 months ago
Date of purchase: 13/02/2024
What Mr Underwood said about The Gambia Experience:
Very good accommodation. Charming staff and excellent room service.. very good Thai restaurant. Adult only swimming pool an absolute pleasure.
Product reviews
See previous comments, plus excellent Spa.
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Mr Glendenning
6 months ago
Date of purchase: 25/02/2024
What Mr Glendenning said about The Gambia Experience:
All the staff at Ngala Lodge are amazing and go out of their way to make you feel special. The infinity pool is beautiful with views out over the ocean. The gardens are immaculate and well kept with l
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Product reviews
Always a fantastic holiday at Ngala
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Trusted Customer
6 months ago
Date of purchase: 23/02/2024
We have used the Gambia Experience for many years. We would highly recommend the company for travels to The Gambia. Everyone connected with the company goes out of their way to ensure people thoroughl
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Product reviews
The staff are always smiling. They want everyone to enjoy their stay. They are helpful and like being asked questions about the Gambian food or culture. We cannot fault them for their kindness either.
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Trusted Customer
6 months ago
Date of purchase: 23/02/2024
When contacted on the phone prior to the holiday their response was timely and accurate. Hotel descriptions accurate and the rep gave good service. All transfers worked well
Product reviews
The accommodation was simple but adequate. The bathroom and towels could probably do with a little updating. The hosts were extremely friendly and helpful and the evening meal of a high standard. Coff
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Mr Yates
6 months ago
Date of purchase: 20/02/2024
What Mr Yates said about The Gambia Experience:
It was our first time in The Gambia but it will now be a firm favourite. The weather was always sunny but didn’t feel too hot even at 33C. This was due to the low humidity and gentle breeze. The Gambi
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Product reviews
Ngala Lodge is a 5* boutique hotel. The room was spacious with a sea view and the restaurant was excellent both in its food and its views.
We would recommend it and will be going back.
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Mr Burrows
6 months ago
Date of purchase: 20/02/2024
What Mr Burrows said about The Gambia Experience:
A great service as always - we have used Gambia Experience for many, many years now - they have never let us down - we have had and continue to have great holidays
Product reviews
The best hotel in The Gambia (and we have tried many). Alois and Nina are great hosts
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Trusted Customer
6 months ago
Date of purchase: 23/02/2024
Friendly and helpful on the phone .
Hotel rep was available if needed and helped if needed
Product reviews
Hotel is in good location and staff are very friendly and helpful.
Hot water in our room came out 'rusty' causing discolouration on skin/clothes.
Pool outside room could have been cleaned more ofte
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Trusted Customer
6 months ago
Date of purchase: 13/02/2024
Had to book through the phone services as the website made no mention of the previous loyalty bonus, which I understand has been withdrawn. That being said 2024 prices were competitive and it was pos
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Product reviews
The Palm Beach is an economical two star hotel beautifully situated. The basics it does very well and the management and staff are wonderful and we return their annually as old friends. Always enjoy
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Trusted Customer
6 months ago
Date of purchase: 16/02/2024
Excellent service from the time of booking and throughout the holiday.
Product reviews
Our 3rd visit, excellent food, suite and such friendly staff. We had a wonderfully relaxing holiday.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
The Gambia Experience we have been providing holidays to The Gambia for over 25 years and have all the expertise you'll need to help plan your perfect holiday, be it a summer break or an escape for some glorious winter sun.