At Shuttle Direct, we offer a wide range of transportation options that cater to both individuals and groups.
Service
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ratings over the past year
Displaying all 98,475 reviews
Trusted Customer
8 hours ago
Date of purchase: 19/09/2024
Perfekter Service, sehr pünktlich, beide Chauffeure fuhren sehr diszipliniert.
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Trusted Customer
1 day ago
Date of purchase: 15/09/2024
Excellent service. Were met at the airport after a two year flight delay and taken to the bus. The time of departure when we went back to the airport was very accurate. Staff were friendly and help
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Trusted Customer
1 day ago
Date of purchase: 14/09/2024
The car was fine and nothing to clame on there. The driver on the other hand had a extreemly bad day. He was upset and very rude to the customers. No english speeking and it was obvious he dit not lik
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Customer Services
Shuttle Direct United Kingdom
1 day ago
Thank you for sharing your feedback with us. We sincerely apologize for the unpleasant experience you had with the driver. While we’re glad to hear the car met your expectations, we understand that the driver’s attitude and behavior left much to be desired. This is certainly not the level of service we strive to provide, and we are deeply sorry for the inconvenience caused.
Please know that we take your feedback seriously and will address this matter with the service supplier to ensure such incidents do not happen again. We value your business and hope to have the opportunity to provide you with a much better experience in the future.
Thank you for your understanding and patience.
Trusted Customer
1 day ago
Thanks for the respond
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Trusted Customer
1 day ago
Date of purchase: 13/09/2024
Punktlich, super!
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Trusted Customer
2 days ago
Date of purchase: 16/09/2024
Chauffören stog inte på anvisad plats ( vid utgången utanför bagageutlämningen) Fick gå långt till bilen. Hade beställt buissnes class men fick åka Renault Megan till hotellet och minibuss till flygpl
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Customer Services
Shuttle Direct United Kingdom
2 days ago
Tack för din feedback. Vi beklagar verkligen att din upplevelse inte motsvarade förväntningarna. För att vi ska kunna undersöka detta närmare och lösa eventuella problem, vänligen kontakta oss direkt via e-post. Vi ser fram emot att höra från dig och att få möjlighet att rätta till detta.
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IH
Iben Hansen
Denmark
4 days ago
Date of purchase: 14/09/2024
What Iben Hansen said about Shuttle Direct United Kingdom:
Easy og arrived right on time
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Trusted Customer
5 days ago
Date of purchase: 11/09/2024
Es ist perfekt gelaufen .
Schönes und sauberes auto.
Freundlicher fahrer
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Trusted Customer
5 days ago
Date of purchase: 11/09/2024
The car was 20 minits to late
Customer Services
Shuttle Direct United Kingdom
1 day ago
Thank you for sharing your feedback with us. We sincerely apologize for the delay with your car, and we understand how frustrating this must have been. Punctuality is a key part of our service, and we regret that we did not meet your expectations on this occasion.
Please rest assured that we will take your experience into account to improve our services and ensure better timeliness in the future. We truly value your business and hope to provide you with a much smoother experience next time.
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Trusted Customer
6 days ago
Date of purchase: 06/09/2024
Excellent service, didn’t have to wait around….drivers were very helpful and friendly
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.