At Shuttle Direct, we offer a wide range of transportation options that cater to both individuals and groups.
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ratings over the past year
Displaying all 98,476 reviews
Trusted Customer
2 months ago
Date of purchase: 05/07/2024
The drivers were good however the customer service woman was rude. So unhelpful and hung up the phone on us when trying to ask a simple question.
Customer Services
Shuttle Direct United Kingdom
2 months ago
We are sincerely sorry to hear about your recent experience with our customer service representative. Please accept our apologies for any frustration or inconvenience caused. This does not reflect the level of service we strive to provide.
We take feedback like yours seriously and will investigate this matter further to ensure it doesn't happen again. Your satisfaction is important to us, and we appreciate you bringing this to our attention.
If there's anything else you'd like to share or if there's anything more we can do to assist you, please don't hesitate to reach out to us directly.
Thank you for your understanding and for giving us the opportunity to improve.
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GF
Gary Freeman
Plymouth
2 months ago
Date of purchase: 06/07/2024
What Gary Freeman said about Shuttle Direct United Kingdom:
Good fast reliable service, lots of notice give for the return trip back to the airport.
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EH
Ernst Haas
Middelburg zeeland Nederland
2 months ago
Date of purchase: 03/07/2024
What Ernst Haas said about Shuttle Direct United Kingdom:
Perfekt in time
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Trusted Customer
2 months ago
Date of purchase: 05/07/2024
Alles super gelaufen.
Nahezu perfekt
1
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Trusted Customer
2 months ago
Date of purchase: 04/07/2024
Very good went to desk at menorca airport, could be better signposted but when I found the desk told what no bus to get on, after a 15 min wait for some more passengers, you are told it could be up to
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Trusted Customer
2 months ago
Date of purchase: 03/07/2024
De eerste keer was de service vanuit vliegveld girona naar Malgrat de mar was goed en een goede chauffeur en de reistijd met de bus was maar 30 minuten. De tweede keer was de reis vanuit vliegveld was
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Customer Services
Shuttle Direct United Kingdom
2 months ago
Dank u voor het delen van uw feedback over uw recente shuttletransfers. We waarderen uw inzichten en verontschuldigen ons voor eventuele ongemakken die u heeft ervaren.
We begrijpen dat gedeelde shuttletransfers soms langer kunnen duren dan verwacht vanwege meerdere ophaal- en afzetlocaties. We streven ernaar om vertragingen te minimaliseren en een soepele reis voor alle passagiers te bieden.
Het is fijn om te horen dat uw eerste ervaring vanaf Girona luchthaven naar Malgrat de Mar bevredigend was met een goede chauffeur en een reistijd van 30 minuten. Echter, het spijt ons te vernemen dat uw daaropvolgende ervaringen niet aan dezelfde standaard voldeden.
Uw feedback helpt ons onze diensten te verbeteren, en we waarderen uw geduld en begrip. We hopen in de toekomst de kans te krijgen u een betere ervaring te bieden.
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Helen Anderson
Leyland
2 months ago
Date of purchase: 03/07/2024
What Helen Anderson said about Shuttle Direct United Kingdom:
The whole process was so easy and the bus was spotless and had well needed air con. Driver was very polite and made sure all passengers were present before leaving.
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Ian Fraser
Stokesley
2 months ago
Date of purchase: 30/06/2024
What Ian Fraser said about Shuttle Direct United Kingdom:
On time friendly perfect
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Trusted Customer
2 months ago
Date of purchase: 01/07/2024
Coach was on time for collection and very clean good driver.
Biggest issue was length of transfer when I booked it stated 40mins to hour it took 1 hour 30 mins with No traffic issues and the return jo
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Frederik Hedegaard Nielsen
2 months ago
Date of purchase: 01/07/2024
What Frederik Hedegaard Nielsen said about Shuttle Direct United Kingdom:
Very nice driver and very patient despite a lot of delay in Malaga Airport
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.