Shuttle Direct United Kingdom Reviews

Thank you for your feedback regarding your recent transfer experience. We apologize for any inconvenience caused during your trip. Upon reviewing your booking details, we noticed that you had booked and paid for a shared shuttle transfer. As a shared shuttle service, the transfer time is longer than a direct route due to multiple stops to pick up and drop off other passengers along the way. We appreciate your understanding and hope to have the opportunity to serve you better in the future. If you have any further questions or need assistance with future bookings, please do not hesitate to contact us directly by email.

Thank you for taking the time to share your feedback with us. We genuinely appreciate your input and are committed to using it to enhance our services. We strive to provide the best experience possible, and your comments are invaluable in helping us identify areas for improvement. Rest assured, we will carefully review your feedback and take appropriate actions to ensure that we continually improve and meet your expectations in the future.

We do apologize for any stress and inconvenience caused to you on your arrival day. This is not our normal standard of service. We kindly ask you to contact us directly by email so our customer care department can investigate this matter for you.