Shuttle Direct United Kingdom Reviews

We do apologize for any stress and inconvenience caused to you on your arrival day. This is not our normal standard of service. We kindly ask you to contact us directly by email so our customer care department can investigate this matter for you.

We're truly sorry to hear about your experience. This is definitely not the level of service we aim to provide. We take customer feedback seriously and would like to investigate this matter further to ensure it doesn't happen again. Could you please reach out to us directly with more details about your booking so we can address this situation promptly? Your satisfaction is important to us, and we want to make things right.

Thank you for sharing your experience with us. We're truly sorry to hear about the inconvenience you faced with the return transfer from the hotel to the airport. We strive to provide prompt and reliable service at all times, and we regret that we fell short of your expectations on this occasion. To ensure we address this matter promptly and effectively, could you please reach out to us directly via email? We would appreciate the opportunity to discuss your experience further and work towards a resolution. Thank you for bringing this to our attention, and we look forward to hearing from you soon.

Thank you for taking the time to share your feedback with us regarding your recent experience with our shared shuttle transfer service. We apologize for any inconvenience caused by the longer duration of the shared shuttle transfer. Shared transfers can take more time due to their nature of accommodating multiple passengers and making multiple stops along the way to various destinations. While this can lead to longer travel times compared to private transfers, it allows us to offer a more cost-effective transportation option to our customers. Once again, we appreciate your feedback and your continued support. If you have any further questions or concerns, please don't hesitate to reach out to us. We look forward to serving you again in the future.