Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the shuttle service. It appears that the shared nature of the shuttle led to a longer journey than anticipated. These services often involve multiple stops to accommodate other passengers, which can extend travel times.
We understand this was frustrating, especially with time constraints. Your feedback is valuable, and we will work on improving communication about travel times for shared shuttles in the future. If you have any further concerns or if there’s anything else we can assist you with, please let us know.