First class service, very professional
Was spoken to by “Kirstie” excellent
st her job. Thank you.
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PA
Palak
11 months ago
Date of purchase: 15/09/2023
What Palak said about smei:
I am shocked its been 6 days i have sent all the requested documents for claim but no answer. Everyday i call and they say she is not in today but will be in tomorrow.
Next day the same.
Lauren Charlesworth
smei
11 months ago
Thank you for your response, I can see your claim was registered and an acknowledgment was emailed to you the next day, since then the Claims Handler you were dealing with has been on annual leave however their emails were checked and they could not see any email correspondence from yourself.
Another Handler picked up the claim in their absence and spoke to the insurers who confirmed they emailed you one day after the receipt of the claim and that they will contact you directly to discuss further. I will also chase this up for you today.
Should you have any further queries in the meantime, please do not heistate to get in touch on 0330 818 7663.
Kind Regards, Lauren Charlesworth
SME Insurance Services
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Sylvia
11 months ago
Date of purchase: 29/09/2023
What Sylvia said about smei:
The agent tried other courses with regards to finding a better deal but unfortunately we decide on the one that included all our needs
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Ian
Beccles
11 months ago
Date of purchase: 01/10/2023
What Ian said about smei:
Really efficient service, friendly to deal with, they get to know your business so this makes renewing easier , Thank you Andrew
Lauren Charlesworth
smei
11 months ago
Thank you for your positive feedback, I will ensure this gets passed on.
Should you have any queries, please do not heistate to get in touch on 0330 818 7663.
Kind Regards,
Lauren Charlesworth
SME Insurance
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Cheryl
11 months ago
Date of purchase: 15/09/2023
What Cheryl said about smei:
Good communication with customers excellent support and feed back. Always called when the said the would. Excellent customer care.
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James
12 months ago
Date of purchase: 25/08/2023
What James said about smei:
It was great service, very helpful and easily sorted.
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Dawn
12 months ago
Date of purchase: 15/09/2023
What Dawn said about smei:
I have used SMEI for a number of years now and have been highly satisfied. Always get a quick response when emailing or calling.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We have been providing specialist commercial insurance to small and medium sized businesses ever since we first opened in 2002. Today we’re an award-winning broker taking pride in our personal approach, which enables our customers to concentrate more time and money on their own business.