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Solmar Villas Reviews | Customer Service Reviews for https://www.feefo.com/reviews/solmar-villlas-pre | Feefo

Displaying all 3,398 reviews

Trusted Customer

3 months ago

Date of purchase: 28/05/2024

Excellent service. Dates changed with no fuss. Polite staff.

Solmar Villas

3 months ago

We are so glad we were able to help. Thank you for sharing your experience.

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Richard

Bristol

3 months ago

Date of purchase: 28/05/2024

What Richard said about Solmar Villas:

Friendly, helpful and responsive staff. I had queries about the T&C's that I wanted to discuss prior to booking and the staff were most helpful in answering my questions and remained on hand to assis

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Solmar Villas

3 months ago

Hi Richard, thank you for sharing your kind feedback with us. We are so pleased to be able to offer assistance and help your organise the perfect holiday for you!

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Justine

Cheltenham

3 months ago

Date of purchase: 27/05/2024

What Justine said about Solmar Villas:

Easy to use website with excellent information, booking was straightforward and follow up email with lots of information if I needed any further assistance.

Solmar Villas

3 months ago

Hi Wayne, thank you so much for sharing your experience. We hope you have a fantastic holiday.

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Trusted Customer

3 months ago

Date of purchase: 27/05/2024

Great service from a lovely lady called Lilly who was extremely friendly and helpful.

Solmar Villas

3 months ago

Thank you so much for sharing your experience. We have passed on your lovely comments to Lily. We hope you had a fantastic holiday.

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Trusted Customer

3 months ago

Date of purchase: 27/05/2024

Booking service is excellent ,friendly and knowledgeable,Sam is great,if the holiday is as good as the booking service it will be amazing!

Customer Relations

Solmar Villas

3 months ago

Thanks for the 5* review. I am pleased you found Sam to be so helpful

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Trusted Customer

3 months ago

Date of purchase: 27/05/2024

We spoke a lady on the phone was we were having issues with our bank card to go through, she was very helpful and sorted it all out

Solmar Villas

3 months ago

We are very pleased we were able to help sort this for you. We hope you have a wonderful holiday!

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Gillian

3 months ago

Date of purchase: 27/05/2024

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Trusted Customer

3 months ago

Date of purchase: 25/05/2024

Second booking with Solmar - Easy to book with no hassle. Excellent service after original booking.

Solmar Villas

3 months ago

Thank you for sharing your kind feedback. We are delighted to hear you have rebooked. We hope you enjoy your holiday!

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Hazel

Essex

3 months ago

Date of purchase: 24/05/2024

What Hazel said about Solmar Villas:

Only just booked but all went well and we will definitely use Solmar Villas again. Like the fact "My Booking" identifies exactly what is needed to ensure the booking is up to date. Will add further in

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Solmar Villas

3 months ago

Hi Hazel, thank you for sharing your positive experience with us. We hope you have a wonderful holiday.

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Trusted Customer

3 months ago

Date of purchase: 09/10/2023

our villa was cancelled by Solmar Villas 4 weeks prior to flying out I was offered one alternative villa which I was not really happy with, but had to go with it as flights, car hire, transfer are all

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Customer Relations

Solmar Villas

3 months ago

We are very sorry that we had to offer you an alternative villa due to the one you had booked unexpectedly being removed from our programme.

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About Solmar Villas

We're Solmar Villas and we help discerning holidaymakers enjoy wonderful, relaxing holidays by making it easy to book beautiful villas with private pools. Celebrating our 30th year in 2024, we’ve come a long way. But we’re still a family business with personal service at the heart of what we do. Growing steadily over the years means we can offer you: - Loads of choice – more villas and destinations to inspire your break. - Peace of mind – villa managers nearby and 24/7 phone support while you’re away. - Wonderful holidays – guests love what we do With over 2000 beautifully selected villas across over 30 destinations and winners of 'Best Travel Company for Villa Holidays' at the 2023 British Travel Awards, you're in safe hands with us.

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0800 7 999 888

Units 2 and 3, First Avenue, Centrum 100, Burton on Trent, Staffordshire, DE14 2WE, United Kingdom