Rapid next day delivery is very special. communication from order to delivery very prompt and precise at every stage
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Trusted Customer
10 years ago
Date of purchase: 19/07/2014
Next day delivery even though I ordered at 2:30pm. Can't ask for more.
Product reviews
What a piece of kit. Smoked some cheddar on Friday. Adds such a twist. Then had cocktails on Saturday. The smoked Manhatten on the rocks. It blew our friends away.
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Trusted Customer
10 years ago
Date of purchase: 17/07/2014
N.a.
Product reviews
No further comments
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Trusted Customer
10 years ago
Date of purchase: 14/07/2014
Would recommend
Product reviews
Would recommend
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Trusted Customer
10 years ago
Date of purchase: 11/07/2014
They got my initial order hopelessly wrong, delivered one wrong item and omitted two more. But they put it right the next day by express delivery, so not the end of the world. And I had a nice follow-
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sousvidetools.com
sousvidetools.com
10 years ago
Hi Roger. Please accept our apologies. We are aware of the picking error with your order and I can not apologise enough. We realised within a few hours of the mistake we had made. This is not the usual standards of service we offer and I can not apologise enough. Thanks, Alex
Trusted Customer
10 years ago
I'm sure this problem was a one-off blip, caused by an unexpected surge in demand, and it was very quickly rectified. I'll certainly buy from sousvidetools again.
Product reviews
Over-priced for a bit of moulded plastic, but that's probably not sousvide's fault.
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Trusted Customer
10 years ago
Date of purchase: 10/07/2014
Super quick
Product reviews
Early days yet
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Trusted Customer
10 years ago
Date of purchase: 08/07/2014
Superb fast transaction
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Trusted Customer
10 years ago
Date of purchase: 29/06/2014
The Sousvide seems to be the coming way to cook.
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Trusted Customer
10 years ago
Date of purchase: 27/06/2014
Pretty fast delivery.
sousvidetools.com
sousvidetools.com
10 years ago
huge apologies. The original lid must of either got damaged in transit or this was a picking error. These lids are cut in a very delicate way via a water jet cutting machine to ensure we have no scratching. I will contact you directly to resolve this matter. I am very sorry about this inconvenience. Thanks,
Trusted Customer
10 years ago
excellent service given. thank you!
Trusted Customer
10 years ago
I was contacted very quickly and could settle the matter to my full satisfaction. Thank you again, sousvidetools! I am going to buy off you again for sure!
Product reviews
Hi. I like my Container with its Customer Cut Lid- fits perfectly. BUT: the lid seems to be used, has a Lot of scratches. This could, of course, come from cutting. But the scratches are all over the p
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