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sousvidetools.com Reviews

Rated
Exceptional
Service
4.8
/5
Product
4.7
/5

5

4

3

2

1

209

17

4

1

7

238

ratings over the past year

Displaying all 2,677 reviews
Trusted Customer
10 years ago
Date of purchase: 22/07/2014
translation of the site in french
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Trusted Customer
10 years ago
Date of purchase: 21/07/2014
Rapid next day delivery is very special. communication from order to delivery very prompt and precise at every stage
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Trusted Customer
10 years ago
Date of purchase: 19/07/2014
Next day delivery even though I ordered at 2:30pm. Can't ask for more.
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Trusted Customer
10 years ago
Date of purchase: 17/07/2014
N.a.
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Trusted Customer
10 years ago
Date of purchase: 14/07/2014
Would recommend
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Trusted Customer
10 years ago
Date of purchase: 11/07/2014
They got my initial order hopelessly wrong, delivered one wrong item and omitted two more. But they put it right the next day by express delivery, so not the end of the world. And I had a nice follow-
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sousvidetools.com
10 years ago
Hi Roger. Please accept our apologies. We are aware of the picking error with your order and I can not apologise enough. We realised within a few hours of the mistake we had made. This is not the usual standards of service we offer and I can not apologise enough. Thanks, Alex
Trusted Customer
10 years ago
I'm sure this problem was a one-off blip, caused by an unexpected surge in demand, and it was very quickly rectified. I'll certainly buy from sousvidetools again.
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Trusted Customer
10 years ago
Date of purchase: 10/07/2014
Super quick
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Trusted Customer
10 years ago
Date of purchase: 08/07/2014
Superb fast transaction
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Trusted Customer
10 years ago
Date of purchase: 29/06/2014
The Sousvide seems to be the coming way to cook.
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Trusted Customer
10 years ago
Date of purchase: 27/06/2014
Pretty fast delivery.
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sousvidetools.com
10 years ago
huge apologies. The original lid must of either got damaged in transit or this was a picking error. These lids are cut in a very delicate way via a water jet cutting machine to ensure we have no scratching. I will contact you directly to resolve this matter. I am very sorry about this inconvenience. Thanks,
Trusted Customer
10 years ago
excellent service given. thank you!
Trusted Customer
10 years ago
I was contacted very quickly and could settle the matter to my full satisfaction. Thank you again, sousvidetools! I am going to buy off you again for sure!
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About sousvidetools.com
Gastronomy Plus Group
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Central Barn, Claughton Business Park, Hornby Road, Claughton, Lancaster, Lancashire, LA2 9JX, United Kingdom
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About sousvidetools.com
Gastronomy Plus Group