The service was excellent as always, and extremely prompt!
Product reviews
Excellent value and good quality for both sous vide and food saving
As above - having 2 sizes gives lots of flexibility
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Trusted Customer
2 years ago
Date of purchase: 30/07/2022
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Fast delivery
Product reviews
This unit looks great and that is the only good thing I can say about it. My wife bought this so called Japanese Bar B Q for me as a retirement gift. We waited until yesterday (sunday) when all the fa
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Vickie Hawley
sousvidetools.com
2 years ago
Thank you for your extensive review, It would seem the issue has come from you not being able to light the Japanese Charcoal, I can assure you that this isn't offered for free because it isn't any good and we could provide you with addresses of many establishments that order it by the pallet load each week. It does require more work to light and i'm sorry that you weren't successful. Using a Japanese style BBQ along with the Binchotan is more effort but it does give the nearest experience to authentic Japanese cooking.
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Trusted Customer
2 years ago
Date of purchase: 12/07/2022
Excellent service again to match their excellent products !
Product reviews
Quality bags perfect for packing fish đź‘Ť
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Trusted Customer
2 years ago
Date of purchase: 22/07/2022
Food bags are the best in the market, not overpriced.
we feel in safe hands when it comes to food and to be part of sous vides customer service it's a delight.
Product reviews
Again, these vacuum sealer bags do an excellent job keeping our food safe, frozen, and fresh. we will continue to purchase them from this trustworthy company. thank Helen
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Trusted Customer
2 years ago
Date of purchase: 23/07/2022
I was not informed one of items I ordered was not in stock until I enquired 2 days after my delivery was promised why it had not arrived. Items that were in stock were not sent out.
Vickie Hawley
sousvidetools.com
2 years ago
Thank you for taking the time to leave feedback, I am sorry that we didn't communicate one of the spare parts ordered wasn't available for immediate dispatch. This was an error on our part for not actioning the out of stock problem quickly enough and we have discussed how this can be avoided in future, thank you for bringing this to our attention.
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Trusted Customer
2 years ago
Date of purchase: 11/07/2022
Great service
Product reviews
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Trusted Customer
2 years ago
Date of purchase: 21/07/2022
Prompt service and a machine that exceeded my expectations. Rather than saying domestic usage I would say semi commercial.
Product reviews
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Trusted Customer
2 years ago
Date of purchase: 20/07/2022
Super fast delivery, fantastic product , great price
Product reviews
Great product , robust , well made.
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Trusted Customer
2 years ago
Date of purchase: 12/07/2022
I came across this process recently on holiday in Greece where a particular taverna used the water bath method to pre-cook their chicken breasts before searing them - I have never tasted chicken so so
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Trusted Customer
2 years ago
Date of purchase: 16/07/2022
I could not believe how professionally this company deals with customers, from ordering to delivery I was informed at every stage.
Product was excellent, packaged extremely well and as described in t
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