really good friendly and knowledgeable service
e-mail correspondence answered promptly and comprehensively
Product reviews
fantastic machine for domestic use - works perfectly and not too heavy to kove around, unlike the larger machines
provides a really good seal and is very easy to use
good price and excellent efficient
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Trusted Customer
3 months ago
Date of purchase: 09/06/2024
Product reviews
Very pleased with my purchase, extremely functional and easy to clean. Cooks perfectly
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Trusted Customer
3 months ago
Date of purchase: 16/05/2024
Great service
Product reviews
Great stuff
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Trusted Customer
3 months ago
Date of purchase: 24/05/2024
There were a couple of issues with product availability and logistics but these were easily sorted out with continual discussion with the customer care assistant. Much appreciated. Good personal servi
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Product reviews
****** brilliant!
A few issues because of machine issues but they found an alternative and with continual conversation we reached a happy ending :)
Would definitely recommend the Kasai Robot edition
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Trusted Customer
3 months ago
Date of purchase: 06/06/2024
Far too big a box for packaging.
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Trusted Customer
3 months ago
Date of purchase: 30/05/2024
Ordered two products; a Konro grill and Binchotan. I ordered around 1pm and they came the next day at 9am, so really pleased with that. No issues with the product or the delivery.
Product reviews
I've only used it once but worked really well. With the Binchotan it stayed hot enough to cook for around 5 hours, so managed to do lots of food throughout the day. I put charcoal in only half the Kon
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Charcoal was great, used a chimney starter on the side burner and they were hot enough in about 20mins or so to put in the Konro grill. I managed to cook for around 5 hours with only half the grill fu
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Trusted Customer
3 months ago
Date of purchase: 05/06/2024
Excellent website, communication & delivery
Product reviews
Already used the bbq absolutely brilliant, far better than your normal bbq’s.
Compact, efficient & easy to clean, let it cool down, remove coals….done
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Trusted Customer
3 months ago
Date of purchase: 03/06/2024
Reliable & good quality products.
Product reviews
Regular order,
Reliable & good quality products.
Regular order,
Reliable & good quality products.
Regular order,
Reliable & good quality products.
Regular order
Always good quality & reliable ordering process
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Trusted Customer
3 months ago
Date of purchase: 26/05/2024
I keep returning for a reason . Good quality products at a reasonable price with prompt delivery.
Product reviews
Repeat purchase for a reason . A lot better than others i have tried . For some reason the seals are better even using same machine.
Once lit , burns hotter and for a lot longer than " normal " charcoal so - although not the cheapest per kg - cheaper in the long run as use a lot less .
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.