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SPCA Pet Insurance Reviews

Rated
Excellent
Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

110

9

4

6

5

134

ratings over the past year

Displaying all 509 reviews
LA
Lauren
9 months ago
Date of purchase: 27/11/2023
What Lauren said about SPCA Pet Insurance:
The service was informative and helpful the representative was friendly and nice, great customer service
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CX
SPCA Pet Insurance
9 months ago
Hi Lauren, It is always a delight to hear about the wonderful feedback our customers share regarding their recent experiences. We are constantly taking on feedback to ensure our customers are provided with the best experience possible and are left with a policy that is right for them. Thank you for sharing your thoughts, we appreciate your review. Kind regards, Scott
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Trusted Customer
10 months ago
Date of purchase: 20/11/2023
The website is easy to use. I was expecting a long approval time but it was super quick.
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CX
SPCA Pet Insurance
10 months ago
Hi there, We are glad to hear about the ease you have found while using our website, I know our team works hard to ensure our customers' experience are met with ease so it's lovely to understand your satisfaction. Thank you for sharing your review with us, we really appreciate it. Kind regards, Scott
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Graeme Riach
Christchurch
10 months ago
Date of purchase: 15/11/2023
What Graeme Riach said about SPCA Pet Insurance:
Helpful, thorough and friendly.
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CX
SPCA Pet Insurance
10 months ago
Hi Graeme, We are happy to hear of the great service that you received when speaking with our team member and we appreciate you taking the time to share your review with us. Kind regards, Alisa
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Trusted Customer
10 months ago
Date of purchase: 14/11/2023
Team member was awesome . Rang shortly after I got my online quote and ended up swaying me to sign up! Without being pushy.
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Trusted Customer
10 months ago
Date of purchase: 13/11/2023
Excellent customer service and very informative but not pushy. Nina was fantastic
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CX
SPCA Pet Insurance
10 months ago
Hi there, It's wonderful to hear that you had a great experience speaking with our team member and that you feel well-informed about your coverage. Thank you so much for taking the time to share your review with us. We truly appreciate it! Kind regards, Alisa
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Trusted Customer
10 months ago
Date of purchase: 08/11/2023
Great customer service, I was well informed of the products available and felt the process was easy.
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CX
SPCA Pet Insurance
10 months ago
Hi there, It's great to hear that you had a positive experience with our team member and that you feel well-informed about your cover. Thank you for taking the time to share your review with us, we really appreciate it! Kind regards, Alisa
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Trusted Customer
10 months ago
Date of purchase: 07/11/2023
They did their job perfectly . Really helpful staff even after i screwed up.
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CX
SPCA Pet Insurance
10 months ago
Hi there, It is a pleasure to hear that you have enjoyed our service and that your query has been sorted. Thank you for taking the time in sharing your feedback, we appreciate your review. Kind regards, Scott
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Vicky Russell
10 months ago
Date of purchase: 06/11/2023
What Vicky Russell said about SPCA Pet Insurance:
Easy to understand and information provided was helpful and clear
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CX
SPCA Pet Insurance
10 months ago
Hi Vicky, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Alisa
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Pamela Highet
Auckland
10 months ago
Date of purchase: 03/11/2023
What Pamela Highet said about SPCA Pet Insurance:
I adopted my Dog from the SPCA,so of course it made sense to insure my Dog with you. Was a plus that it was quick service online and done and done Thankyou
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CX
SPCA Pet Insurance
10 months ago
Hi Pamela, Welcome to SPCA Pet Insurance, it is wonderful to hear about your satisfaction regarding our quick service and that your policy was set up to your liking. Thank you for sharing your feedback, we really appreciate it. Kind regards, Scott
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Danielle Maritz
10 months ago
Date of purchase: 30/10/2023
What Danielle Maritz said about SPCA Pet Insurance:
Very informative and assisted me with my queries and details. they were patient and walked me through the process and continue to confirm if I understood.
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CX
SPCA Pet Insurance
10 months ago
Hi Danielle, We are happy to hear of the great service that you received when speaking with our team member and that we have been able to assist you with your insurance needs. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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About SPCA Pet Insurance
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About SPCA Pet Insurance