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SPCA Pet Insurance Reviews

Rated
Excellent
Service
4.6
/5
Product
4.5
/5

5

4

3

2

1

112

9

4

6

5

136

ratings over the past year

Displaying all 506 reviews
Trusted Customer
11 months ago
Date of purchase: 19/09/2023
I didn't expect to spend 30 minutes on the phone with the person. Although she was very professional, I think it should be stated that the call will take about 30mins as she called me around 7pm, whic
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CX
SPCA Pet Insurance
11 months ago
Hi there, Thank you for sharing your review with us, I am sorry to hear about any inconveniences that may have been caused. We appreciate you bringing this to our attention as this is not how we would like for our customers to feel about their experience with us. Your feedback has been passed to the relevant team as we are always trying to understand new ways we can better assist our customers. If you did have any queries regarding what was discussed during your call with us, please let us know and I will arrange for one of our team members to contact you on your behalf. Kind regards, Scott
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Elicia Vervaart
11 months ago
Date of purchase: 19/09/2023
What Elicia Vervaart said about SPCA Pet Insurance:
Woman over the phone was friendly and good at letting me ask questions.
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CX
SPCA Pet Insurance
11 months ago
Hi Elicia, We are pleased to hear that you have enjoyed our service and that you have been left feeling informed of your cover. Thank you for sharing your feedback, we appreciate your review. Kind regards, Scott
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Georgia Walklin
11 months ago
Date of purchase: 18/09/2023
What Georgia Walklin said about SPCA Pet Insurance:
Very professional customer service from Peter. He started a policy over the phone for me for my cat. Went through everything thoroughly, was happy with the outcome.
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CX
SPCA Pet Insurance
11 months ago
Hi Georgia, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Michael Ocego
11 months ago
Date of purchase: 15/09/2023
What Michael Ocego said about SPCA Pet Insurance:
Both email and phone communication was excellent. product offered seems to be exactly what we need and brings a certain amount of peace of mind.
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CX
SPCA Pet Insurance
11 months ago
Hi Michael, It is wonderful to hear that we have been able to assist you with your insurance needs and we appreciate you taking the time to share your great review with us. Kind regards, Scott
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Trusted Customer
12 months ago
Date of purchase: 12/09/2023
Process was smooth. All information required to make a decision was available.
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Hayward
SPCA Pet Insurance
12 months ago
Great to hear about your experience with us here at SPCA Pet Insurance. Thank you for taking the time to leave us with feedback. Regards, Rebecca
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Holly Mckenna
12 months ago
Date of purchase: 11/09/2023
What Holly Mckenna said about SPCA Pet Insurance:
Fantastic customer service, super friendly and really helpful and sympathetic to my pets’ circumstances. Affordable prices and wonderful to deal with.
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CX
SPCA Pet Insurance
12 months ago
Hi Holly, It is great to hear of the service that you received when speaking with our team member and that you have been left feeling informed of your cover. Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Scott
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Trusted Customer
1 year ago
Date of purchase: 01/09/2023
Easy app to follow competitive pricing
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CX
SPCA Pet Insurance
1 year ago
Hi there, It is a pleasure to hear about the value you have found through your policy. Thank you for providing us with your review, we appreciate your feedback. Kind regards, Scott
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Sheila Smith
Feilding
1 year ago
Date of purchase: 28/08/2023
What Sheila Smith said about SPCA Pet Insurance:
Excellent service by Peter, very patient and informative. The bonus 3 free months is a great. Thank you.
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CX
SPCA Pet Insurance
1 year ago
Hi Sheila, We are delighted to hear of the excellent service that you received when speaking with our team member and that you have been left feeling pleased with your policy. Thank you for taking the time to share your kind words with us, we really appreciate it. Kind regards, Alisa
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Trusted Customer
1 year ago
Date of purchase: 10/08/2023
I got a beautiful dog just like ur house an car hehe
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CX
SPCA Pet Insurance
1 year ago
Hi there, Thank you for taking the time to share your review with us, we really appreciate it. Kind regards, Alisa
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Trusted Customer
1 year ago
Date of purchase: 30/08/2023
good clear communication.
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CX
SPCA Pet Insurance
1 year ago
Hi there, We are pleased to hear that we have been able to assist you with your insurance needs and we appreciate the feedback that you have shared with us. Thank you for your review, we really appreciate it. Kind regards, Alisa
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About SPCA Pet Insurance
Level 5, 50 Norwest Blvd, Norwest, Sydney, New South Wales, 2153, Australia
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About SPCA Pet Insurance