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Spicers of Hythe Reviews

https://www.spicersofhythe.co.uk
Rated
Exceptional
Service
5
/5
Product
5
/5

5

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ratings over the past year

Displaying all 2,028 reviews
CU
Customer
Newcastle under Lyme
4 years ago
Date of purchase: 18/12/2019
What Customer said about Spicers of Hythe:
Very efficient, always pleasant to talk to and kept in the loop at every stage.
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Nic
Spicers of Hythe
4 years ago
Thank you for taking the time to comment. We really appreciate your feedback and are pleased we could help.
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Trusted Customer
4 years ago
Date of purchase: 18/12/2019
Efficient service, delivered on the day requested and during office hours - perfect
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Nic
Spicers of Hythe
4 years ago
Thank you for your positive review. We aim to make the ordering process as easy as possible and to meet our customers' delivery requirements so we are very pleased you were happy with the service you received.
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Trusted Customer
4 years ago
Date of purchase: 13/12/2019
Lovely Team working at Spicers of Hythe. Nothing is too much trouble and they make the system for ordering and delivery so easy. Wouldn't consider going anywhere else for hampers.
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Nic
Spicers of Hythe
4 years ago
Thank you so much for such lovely, positive comments. We are delighted that we continue to impress with our delivery and hampers and are always pleased to welcome back customers year on year.
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Judith
4 years ago
Date of purchase: 16/12/2019
What Judith said about Spicers of Hythe:
Very lovely products, we're very happy with them. There was an issue with delivery (not Spicer's fault and we were grateful for their contact and apology) but it did cause us problems this end.
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Nic
Spicers of Hythe
4 years ago
We apologise that you experienced delivery issues. We do our utmost to ensure we meet our customers' delivery requirements but occasionally there are circumstances beyond our control and it seems that this was one of those instances and we sincerely apologise for the inconvenience that was caused to you due to this. We are pleased however that you were happy with your choice of hampers.
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CU
Customer
4 years ago
Date of purchase: 13/12/2019
What Customer said about Spicers of Hythe:
Good Service. All delivered on time
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Nic
Spicers of Hythe
4 years ago
Thank you for your positive feedback - it is very much appreciated.
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Trusted Customer
4 years ago
Date of purchase: 18/12/2019
From my perspective they were great; flexible, swift, communicative and responsive, Robin Newall helped us greatly, could not ask for better service. The Hampers themselves were fantastic with a good
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Nic
Spicers of Hythe
4 years ago
Thank you for your positive review. It is kind of you to take the time to give such positive feedback. We aim to make the ordering process as straightforward as possible so are pleased you were happy with the hamper selection and service you received.
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Diana
Cumbria
4 years ago
Date of purchase: 23/12/2019
What Diana said about Spicers of Hythe:
Another wonderful speedy delivery. Another wonderful exciting hamper. Thank you
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Nic
Spicers of Hythe
4 years ago
Thank you for taking the time to leave such a great review, we are delighted that we continue to impress with our delivery and hampers.
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AL
Alan
4 years ago
Date of purchase: 23/12/2019
What Alan said about Spicers of Hythe:
The worst I've had from them! Usually they are very helpful, this time I could the opposite, I had no end of issues with the website, I was due to order 10 hampers and after three failed attempts and
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Nic
Spicers of Hythe
4 years ago
Thank you for your feedback and for taking the time to talk to us earlier regarding the issues you experienced during the hamper ordering process. We are truly sorry that, in this instance, our service was not of its usual standard and can assure you that your comments have been duly noted and we will be carrying out a full website and process review in the New Year.
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Trusted Customer
4 years ago
Date of purchase: 23/12/2019
Amazing service
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Nic
Spicers of Hythe
4 years ago
Thank you for your positive feedback - it is much appreciated.
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PA
Patrick
West Sussex
4 years ago
Date of purchase: 22/12/2019
What Patrick said about Spicers of Hythe:
The Spicers team were helpful in pointing me to how I could get a small seasonal discount which helped! Items were then delivered in good time. Haven’t tried out the items as they were a present!
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Nic
Spicers of Hythe
4 years ago
Thank you for taking the time to comment we really appreciate your feedback and are pleased we could help.
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About Spicers of Hythe
Spicers was established in 1926 by Great Grandfather Percy. Our reputation for being one of the leading UK premium hamper suppliers is firmly based on the principles he used to run his store - the best produce sourced from local & international suppliers packed up in beautiful baskets and delivered on time. Spicers hampers are used by many companies to say thank you to staff and clients or used as an incentive.
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01303 235600
Nest Road, Felling, Gateshead, Tyne and Wear, NE10 0ES, United Kingdom
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About Spicers of Hythe
Spicers was established in 1926 by Great Grandfather Percy. Our reputation for being one of the leading UK premium hamper suppliers is firmly based on the principles he used to run his store - the best produce sourced from local & international suppliers packed up in beautiful baskets and delivered on time. Spicers hampers are used by many companies to say thank you to staff and clients or used as an incentive.