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Spicers of Hythe Reviews

Rated
Exceptional
Service
5
/5
Product
5
/5

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1

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ratings over the past year

Displaying all 2,028 reviews
Trusted Customer
5 years ago
Date of purchase: 09/01/2019
Great service. Thanks
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Nic
Spicers of Hythe
5 years ago
Thank you for taking the time to comment and let us know you were pleased with the service.
Kind regards
Sue - Customer Service.
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Linda
5 years ago
Date of purchase: 18/12/2018
What Linda said about Spicers of Hythe:
Great service, lovely hampers
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Nic
Spicers of Hythe
5 years ago
So pleased you liked the hampers. Thank you also for the positive comment regarding our service.
Kind regards
Sue - Customer Service
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CU
Customer
5 years ago
Date of purchase: 20/12/2018
What Customer said about Spicers of Hythe:
EXCELLENT SERVICE AND EXCELLENT PRODUCTS
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Nic
Spicers of Hythe
5 years ago
Thank you for your very positive comments - they are much appreciated.
Kind regards
Sue - Customer Service
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SMP Ltd
Newton, Preston
5 years ago
Date of purchase: 18/12/2018
What SMP Ltd said about Spicers of Hythe:
Excellent service from the first phone call to delivery. So friendly and helpful every time you phone. Hamper contents were just as described and really good quality.
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Nic
Spicers of Hythe
5 years ago
Thank you so much for your very kind comments. We are delighted that you were pleased with the hampers and the service we provided.
Kind regards
Sue - Customer Service
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Customer
5 years ago
Date of purchase: 18/12/2018
What Customer said about Spicers of Hythe:
Good service ,polite friendly staff
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Nic
Spicers of Hythe
5 years ago
Thank you very much for your kind comments.
Kind regards
Sue - Customer Service
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Trusted Customer
5 years ago
Date of purchase: 16/12/2018
Response to order timely. Orders went out when requested
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Nic
Spicers of Hythe
5 years ago
Thank you for your positive comments.
Kind regards
Sue - Customer Service
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PY
Pydar
Surrey
5 years ago
Date of purchase: 18/12/2018
What Pydar said about Spicers of Hythe:
The ordering was easy and the choice of hampers excellent. My only problem was with the deliveries by DHL. Instead of letting the recipients know that they had called and found no one in, they ema
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Nic
Spicers of Hythe
5 years ago
We are extremely sorry that you experienced a negative service from the courier and we apologise for the inconvenience caused to you. This type of situation, albeit it extremely rare, does not serve us well and indeed causes disappointment for the customer and the recipient as well as ourselves. Sadly we are unable to rectify this particular incident but please be assured that we will raise this issue with the couriers to ensure this situation does not occur in the future. Thank you for letting us know you were however pleased with your choice of hampers and the ease of ordering.
Kind regards
Sue - Customer Service
PY
Pydar
5 years ago
Many thanks for your response. This will not put me off ordering from you in the future since it is the first time I've experienced this sort of problem. Kind regards Ginny
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Nic
Spicers of Hythe
5 years ago
Thank you for your understanding Ginny. We look forward to working with you again.
Happy New Year.
Kind regards
Sue - Customer Service.
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Trusted Customer
5 years ago
Date of purchase: 18/12/2018
Excellent service, good quality hampers
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Nic
Spicers of Hythe
5 years ago
Thank you for the great comments. We are very pleased that you were happy with our service and the hampers.
Happy New Year.
Kind regards
Sue - Customer Service
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CU
Customer
5 years ago
Date of purchase: 19/12/2018
What Customer said about Spicers of Hythe:
My organisation is a small charity and we buy hampers for our families who host students for us. We had very good feedback and letters of thanks from the recipients of the hampers
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Nic
Spicers of Hythe
5 years ago
Thank you for your kind comments. We are delighted that our hampers have been so well received.
Happy New Year.
Kind regards
Sue - Customer Service
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Kathline
5 years ago
Date of purchase: 18/12/2018
What Kathline said about Spicers of Hythe:
By better packaging and presentation. I ordered three cheese trays and one was to myself. I was most disappointed not only with the contents and there was far to much unnecessary packaging. Two of the
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Nic
Spicers of Hythe
5 years ago
Thank you for talking to me earlier and elaborating upon your Feefo comments. We are sorry you were disappointed with the Three Cheese Tray but, as we discussed, the products within were exactly as those advertised and were supplied in the wooden slatted crate as stated in both the brochure and on the website. Sadly these did not meet your expectations but we thank you for taking the time to give us your feedback on this product and your comments have been duly noted.
Kind regards
Sue - Customer Service
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About Spicers of Hythe
Spicers was established in 1926 by Great Grandfather Percy. Our reputation for being one of the leading UK premium hamper suppliers is firmly based on the principles he used to run his store - the best produce sourced from local & international suppliers packed up in beautiful baskets and delivered on time. Spicers hampers are used by many companies to say thank you to staff and clients or used as an incentive.
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Nest Road, Felling, Gateshead, Tyne and Wear, NE10 0ES, United Kingdom
Why trust Feefo reviews?

About Spicers of Hythe
Spicers was established in 1926 by Great Grandfather Percy. Our reputation for being one of the leading UK premium hamper suppliers is firmly based on the principles he used to run his store - the best produce sourced from local & international suppliers packed up in beautiful baskets and delivered on time. Spicers hampers are used by many companies to say thank you to staff and clients or used as an incentive.