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Spicers of Hythe Reviews | Customer Service Reviews for https://www.feefo.com/reviews/spicers-of-hythe | Feefo

Displaying all 2,028 reviews

Alison

5 years ago

Date of purchase: 06/12/2018

What Alison said about Spicers of Hythe:

The ordering process was quick and easy. I collected my hamper from the warehouse. The staff were friendly and efficient. I was served quickly and my hamper was taken to my car for me. The hamper itse

...

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Nic

Spicers of Hythe

5 years ago

Such lovely feedback - thank you so much. We do hope you enjoy your hamper.

Kind regards

Sue - Customer Service

Matthew

5 years ago

Date of purchase: 06/12/2018

What Matthew said about Spicers of Hythe:

Great service, fast, simple absolutely on point, will use again

Nic

Spicers of Hythe

5 years ago

Thank you for your excellent comments. We are delighted you were pleased with the service you received. A happy customer equals a happy Spicers!

Kind regards.

Sue - Customer Service.

Customer

5 years ago

Date of purchase: 30/11/2018

What Customer said about Spicers of Hythe:

very friendly and helpful, good service

Nic

Spicers of Hythe

5 years ago

Great comments - thank you so much. Really pleased everything was to your liking.

Kind regards.

Sue - Customer Service.

Product reviews

Customer

5 years ago

Date of purchase: 05/12/2018

What Customer said about Spicers of Hythe:

Very happy with the 120 hampers we purchased. However the pallet was extremely large which meant a few boxes were crushed which was a shame. Good value for money and presented nicely. Would recommend.

Nic

Spicers of Hythe

5 years ago

We are pleased you were happy with your choice of hampers but extremely sorry that you experienced damaged boxes within your delivery. Please be assured that we will be contacting the carrier to make them aware of this incident. Thank you for taking the time to contact us and make us aware of this situation and once again we offer our sincere apologies for the inconvenience caused.

Kind regards

Sue - Customer Service

Product reviews

Customer

5 years ago

Date of purchase: 05/12/2018

What Customer said about Spicers of Hythe:

The staff on the phone were really helpful, and made it very easy to order and was clear on delivery dates.

Nic

Spicers of Hythe

5 years ago

Thank you for your kind comments. Enjoy your hampers.

Kind regards.

Sue - Customer Service

Product reviews

Customer

5 years ago

Date of purchase: 04/12/2018

What Customer said about Spicers of Hythe:

We have used Spicers services for a number of years now, we took advantage of the discount vouchers available and are pleased with our choice of hamper which we give as gifts to staff.

Nic

Spicers of Hythe

5 years ago

It is always a pleasure for us to welcome customers back year on year and we are delighted that you continue to give our hampers to your staff and we hope they enjoy receiving their hamper gifts. Thank you for the very positive comments and we look forward to welcoming you back next year.

Kind regards

Sue - Customer Service.

Customer

5 years ago

Date of purchase: 22/11/2018

What Customer said about Spicers of Hythe:

Helpful staff and speedy delivery. Thanks

Nic

Spicers of Hythe

5 years ago

Thank you so much for your kind comments. We are delighted you were pleased with the service you received.

Kind regards

Sue - Customer Service

Andrew

5 years ago

Date of purchase: 16/11/2018

What Andrew said about Spicers of Hythe:

very efficient everything was exactly as requested, the was an issue with some of the contents damaged but this was dealt with immediately on calling and rectified. i cannot fault them!

Nic

Spicers of Hythe

5 years ago

We are truly sorry that you experienced some content damage. Although all contents are protected for transit if, perchance, a product is damaged then we will always do our very best to ensure the situation is dealt with and rectified as quickly as possible. We are glad you are happy with the way we dealt with your damaged content and thank you for your positive feedback and comments.

Kind regards

Sue - Customer Service

Joe Earl

Ashford

5 years ago

Date of purchase: 16/11/2018

What Joe Earl said about Spicers of Hythe:

Quick delivery, great quality, service and value

Nic

Spicers of Hythe

5 years ago

Thank you for such great feedback. We're really delighted that you were happy with everything.

Kind regards

Sue - Customer Services

Ralph

5 years ago

Date of purchase: 12/10/2018

What Ralph said about Spicers of Hythe:

Excellent customer service with a billing query resolved with great courtesy and delivery of exactly what l wanted smack on time.

Nic

Spicers of Hythe

5 years ago

Dear Ralph, thank you so much for your kind comments. We are delighted that you were pleased with the service and the hampers. A happy customer = a happy Spicers!

Kind regards.

Sue - Customer Service

Product reviews

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About Spicers of Hythe

Spicers was established in 1926 by Great Grandfather Percy. Our reputation for being one of the leading UK premium hamper suppliers is firmly based on the principles he used to run his store - the best produce sourced from local & international suppliers packed up in beautiful baskets and delivered on time. Spicers hampers are used by many companies to say thank you to staff and clients or used as an incentive.

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01303 235600

Nest Road, Felling, Gateshead, Tyne and Wear, NE10 0ES, United Kingdom

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