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Spicers of Hythe Reviews

https://www.spicersofhythe.co.uk
Rated
Exceptional
Service
5
/5
Product
5
/5

5

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1

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ratings over the past year

Displaying all 2,028 reviews
RL
Reesink Turfcare UK Limited
St Neots
6 years ago
Date of purchase: 06/12/2017
What Reesink Turfcare UK Limited said about Spicers of Hythe:
The customer service was excellent, very helpful and efficient service and products delivered on the day arranged. Very pleased with the quality of the content of the hampers, pleasing our lot is not
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Amie
Spicers of Hythe
6 years ago
Hello,

Thank you so much for your wonderful feedback!

We always aim to please the recipients, and we're so happy to know that we've done so with the Reesink bunch. 

We hope to work with you again next Christmas :-)
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Pydar
Surrey
6 years ago
Date of purchase: 18/12/2017
What Pydar said about Spicers of Hythe:
The hampers were much appreciated by the recipients and were sent at the right time. My only quibble with the process is that it is still impossible to change certain details of the delivery addres
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Amie
Spicers of Hythe
6 years ago
Hello,

Thank you for your feedback.

I'm sorry that we were unable to make any amendments to your order. As soon as the order reaches our despatch department, we're unable to make any changes. 

I'm also sorry that you didn't receive your confirmation emails. We would normally send these out on the day your order is despatched. Occasionally, these emails can be 'lost' in the black hole of the web, and don't reach the recipients. I can only apologise for this. We will be looking in to how our system handles these emails to see if there's anything we can improve on.

If you have any further queries, please contact us on enquiries@spicersofhythe.co.uk

I do hope that you will trust us with your Christmas 2018 order, so that we're able to put right the inconveniences caused to you this year.
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J Maddison-Cook
Byfleet, Surrey
6 years ago
Date of purchase: 19/12/2017
What J Maddison-Cook said about Spicers of Hythe:
Very helpful with quite a complex order. A last minute address change was handled very professionally.
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Amie
Spicers of Hythe
6 years ago
Hello,

Thank you so much for your wonderful feedback!

We hope to work with you again next Christmas :-)
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CU
Customer
6 years ago
Date of purchase: 08/12/2017
What Customer said about Spicers of Hythe:
Excellent service from intelligent people
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Amie
Spicers of Hythe
6 years ago
Hello,

Thank you so much for your wonderful feedback!

We hope to work with you again next Christmas :-)
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CTW Camberley LTD
Camberley
6 years ago
Date of purchase: 15/12/2017
What CTW Camberley LTD said about Spicers of Hythe:
My company have been using Spicers Of Hythe's for many years and have been impressed every year with the quality, price and prompt delivery service. I can not recommend highly enough.
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Amie
Spicers of Hythe
6 years ago
Hello,

Thank you so much for your wonderful feedback.

We hope to work with you again next Christmas :-)
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Trusted Customer
6 years ago
Date of purchase: 13/12/2017
Excellent service - Easy to order, good quality products and well presented. Will definitely recommend.
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Amie
Spicers of Hythe
6 years ago
Hello,

Thank you so much for your wonderful feedback.

We hope to work with you again next Christmas :-)
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Diane
Kent
6 years ago
Date of purchase: 19/12/2017
What Diane said about Spicers of Hythe:
Both hampers arrived when they say they would.
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Amie
Spicers of Hythe
6 years ago
Hello,

Thank you so much for your wonderful feedback.

We hope to work with you again next Christmas :-)
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CU
Customer
6 years ago
Date of purchase: 19/12/2017
What Customer said about Spicers of Hythe:
Superb service and attention to detail. Everyone was pleased with the hampers
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Amie
Spicers of Hythe
6 years ago
Hello,

Thank you so much for your wonderful feedback.

We hope to work with you again next Christmas :-)
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CU
Customer
6 years ago
Date of purchase: 19/12/2017
What Customer said about Spicers of Hythe:
Helpful staff - I placed two bulk orders for families who volunteer for my organisation, and these were all handled with efficiency and a friendly approach
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Amie
Spicers of Hythe
6 years ago
Hello,

Thank you so much for your wonderful feedback.

We hope to work with you again next Christmas :-)
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BG
Barry Gee
Bristol
6 years ago
Date of purchase: 19/12/2017
What Barry Gee said about Spicers of Hythe:
I was disappointed this year - the hampers were late arriving and only two of the three that I ordered arrived. The third hamper did eventually arrive More disappointing was the attitude of the help
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Amie
Spicers of Hythe
6 years ago
Hello there,

Thank you for your feedback.

I'd like to extend our sincere apologies for any inconvenience caused to you by the delayed arrival of your third hamper.

I can see from the tracking information linked to your order that all three hampers were delivered on the same day, albeit at separate times. It's not unusual for the courier to split a consignment over two vans, depending on their workload during the day. This is, of course, an inconvenience but something we're unable to control.

I do apologise that you weren't given the service you have come to expect when calling the office to enquire about your delivery. 

If you have any further queries, please send us an email using enquiries@spicersofhythe.co.uk

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About Spicers of Hythe
Spicers was established in 1926 by Great Grandfather Percy. Our reputation for being one of the leading UK premium hamper suppliers is firmly based on the principles he used to run his store - the best produce sourced from local & international suppliers packed up in beautiful baskets and delivered on time. Spicers hampers are used by many companies to say thank you to staff and clients or used as an incentive.
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01303 235600
Nest Road, Felling, Gateshead, Tyne and Wear, NE10 0ES, United Kingdom
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About Spicers of Hythe
Spicers was established in 1926 by Great Grandfather Percy. Our reputation for being one of the leading UK premium hamper suppliers is firmly based on the principles he used to run his store - the best produce sourced from local & international suppliers packed up in beautiful baskets and delivered on time. Spicers hampers are used by many companies to say thank you to staff and clients or used as an incentive.