Spinaclean Ltd Reviews

Hi Steve, thank you for taking the time to share your honest feedback. We’re truly sorry that your experience with us wasn’t as positive as we strive for. It’s feedback like yours that helps us improve and continue providing the best possible service to our customers. We’re disappointed to hear that the repair of your vac head didn’t meet your expectations, and we regret the delays caused by the bank holiday - which unfortunately impacted the time it took to collect your machine. We pride ourselves on our quick turnaround times and understand how important it is for you to have your equipment back promptly. We sincerely apologise for the inconvenience caused by both our team and the couriers involved in this process. Customer feedback is really important to us, and since receiving your review our Operations Director, Rosie, has tried to reach out to you by telephone. When you have a spare moment, if you could please call us on 01604 968700, we would like to be given the opportunity to discuss how to make things right and hopefully restore your confidence in us once again. Kindest regards, Danielle

Hi Ruth, thank you so much for your kind words - we're delighted to hear that you had a great experience with our products and customer service. Helen will be delighted to know that her friendly and helpful advice made a positive impact. We strive to provide quality products and exceptional service, so it's wonderful to know we met your expectations 🙂 Take care and kindest regards, Danielle

Hello, thank you so much for your great review - we're delighted to hear that you had such a positive experience with Spinaclean. It's our top priority to ensure our customers are satisfied and have the right equipment for their needs, and your feedback truly means the world to us 🙂 We are incredibly grateful for your recommendation to others in the industry - it's customers like you who help us grow and improve, we couldn't do it without your support. Take care and kindest regards, Danielle

Good morning, Thank you for sharing your positive experience with us! We’re thrilled to hear that you're satisfied with both our vacuums and aftercare service. We always strive to address any issues or provide advice promptly. Kind regards, Charlie

Good morning, t hank you for your kind words! I'm glad to hear you had a fantastic experience. If there's anything else I can assist you with, please don't hesitate to give our office a call! :) Kind regards, Charlie

Good morning, thank you for your kind words! I'm glad to hear you found the service helpful and that the delivery was prompt. If there's anything else I can assist you with, feel free to let me know! Kind regards, Charlie

Good morning, thank you for your great feedback! We're glad you enjoyed our service and aftercare support. We look forward to assisting you again! Kind regards, Charlie

Good morning, t hank you so much for your kind words! We're thrilled to hear that you had a positive experience with us once again. Our team takes pride in providing excellent service and clear communication to all our customers. We look forward to serving you again in the future! Kind regards, Charlie

Good morning, t hank you for your feedback! We're glad to hear that your overall experience was positive. If there's anything specific we could do to improve your experience further, please let us know. We appreciate your input and hope to serve you even better next time! Kind regards, Charlie

Good morning, Thank you for your feedback! We’re glad you’re happy with the product and our service. We look forward to serving you again! Kind regards, Charlie