Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,186

125

17

10

19

2,357

ratings over the past year

2,355 out of 19,166 reviews
Time:
Past year
Trusted Customer
14 hours ago
Date of purchase: 01/06/2024
Customer service is brilliant, any questions I had there was someone on the phone to help.
Trusted Customer
6 days ago
Date of purchase: 01/04/2024
Merchant Logo
Kate
StepChange Debt Charity
2 days ago
Hi there, Thank you for your review. Best wishes, Kate from StepChange
Trusted Customer
8 days ago
Date of purchase: 01/06/2024
Taken the stress out of the situation and made easy to follow through with the process.
Merchant Logo
Kate
StepChange Debt Charity
2 days ago
Hi there, Thank you for your kind review. We’re so pleased to hear our service helped to relieve some of your stress, and we hope your situation continues to improve! Best wishes, Kate from StepChange
Trusted Customer
9 days ago
Date of purchase: 01/06/2024
Stepchange have been so helpful. They are always very supportive. Both on live chat and also on the telephone. They put you at ease and you finally feel like the black cloud has lifted.
Merchant Logo
Kate
StepChange Debt Charity
8 days ago
Hi there, Thank you for your kind review! We are so pleased to hear how happy you are after speaking to our friendly advisors. Best wishes, Kate from StepChange
Trusted Customer
9 days ago
Date of purchase: 07/06/2024
excellent service . each process explained thoroughly and made easy. can`t fault.
Merchant Logo
Kate
StepChange Debt Charity
8 days ago
Hi there, Thank you for your review. We’re really pleased to hear you’re happy with our service! Best wishes, Kate from StepChange
Trusted Customer
10 days ago
Date of purchase: 01/06/2024
Very helpful and useful service who doesn’t make you feel judged when facing the difficulty of admitting you need help with your financial situation
Merchant Logo
Kate
StepChange Debt Charity
8 days ago
Hi there, Thank you for your kind review. We’re so glad to hear you’re pleased with the service you received 😊 Best wishes, Kate from StepChange
Trusted Customer
10 days ago
Date of purchase: 01/06/2024
Absolutely brilliant, so helpful and polite
Merchant Logo
Kate
StepChange Debt Charity
8 days ago
Hi there, Thank you for your review. We’re very pleased to hear you’re happy with our service! Best wishes, Kate from StepChange
Trusted Customer
11 days ago
Date of purchase: 01/06/2024
Merchant Logo
Kate
StepChange Debt Charity
8 days ago
Hi there, Thank you for your review. Best wishes, Kate from StepChange
Trusted Customer
11 days ago
Date of purchase: 01/06/2024
Very reassuring and compassionate understanding
Merchant Logo
Kate
StepChange Debt Charity
8 days ago
Hi there, Thank you for your kind review. We’re so glad to hear you’re pleased with the service you received. Best wishes, Kate from StepChange
Trusted Customer
11 days ago
Date of purchase: 01/06/2024
Merchant Logo
Kate
StepChange Debt Charity
8 days ago
Hi there, Thank you for your review. Best wishes, Kate from StepChange
About StepChange Debt Charity
StepChange Debt Charity provide free, impartial debt advice and solutions to anyone struggling with debt problems.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
StepChange Debt Charity provide free, impartial debt advice and solutions to anyone struggling with debt problems.