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StepChange Debt Charity Reviews | Customer Service Reviews for https://www.feefo.com/reviews/step-change-debt-charity | Feefo

2,355 out of 19,166 reviews

Time:

Past year

Trusted Customer

11 days ago

Date of purchase: 01/06/2024

Friendly and helpful staff

Kate

StepChange Debt Charity

8 days ago

Hi there, Thank you for your review! We’re so pleased to hear you are happy with our service and advisors 😊 Best wishes, Kate from StepChange

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Trusted Customer

13 days ago

Date of purchase: 01/06/2024

Kate

StepChange Debt Charity

8 days ago

Hi there! Thank you for your review. Best wishes, Kate from StepChange

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Trusted Customer

13 days ago

Date of purchase: 01/06/2024

I had been struggling financially, after years of supporting an adult child with mental health problems, but just about managed. I now have to pay for health-related issues such as dentistry, chiropo

...

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Kate

StepChange Debt Charity

8 days ago

Hi there, Thank you for your review. We’re very happy to hear that a weight has been lifted from you. Best wishes, Kate from StepChange

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Trusted Customer

13 days ago

Date of purchase: 01/06/2024

The service is excellent, whether I've needed help online or over the phone it's been sympathetic and always helpful. I would definitely recommend Step Change if you have money worries, I was struggl

...

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Kate

StepChange Debt Charity

8 days ago

Hi there, Thank you for your kind review! We are so pleased to hear how happy you are after speaking to our friendly advisors, and it’s great to hear you’re finding your monthly payments manageable :) Best wishes, Kate from StepChange

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Trusted Customer

14 days ago

Date of purchase: 01/06/2024

They tried to understand your circumstances, help you out to deal with your leaders

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Trusted Customer

14 days ago

Date of purchase: 01/06/2024

StepChange has been amazing ! I feel so much better. They have taken away all my financial stress and worry . I am budgeting now and extremely organised with my finances . This is all down to StepC

...

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Trusted Customer

14 days ago

Date of purchase: 01/06/2024

I believe its very holistic and supportive with qualified and patience staff. But i had to do a lot of communication with creditors back and forth. Clients should be able to rely on the intercessory n

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Trusted Customer

14 days ago

Date of purchase: 01/06/2024

The service was brilliant and it settled my mind as I was in such a state I didn’t know where to look and I felt so low but when I got off the phone I could see light at the end of the tunnel and yes

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Trusted Customer

15 days ago

Date of purchase: 01/06/2024

Professional, well trained and qualified members of staff who are always happy to help and friendly. Deal with every situation on an individual basis with respect and dignity. Provide support from sta

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Trusted Customer

15 days ago

Date of purchase: 01/06/2024