Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,356

125

18

10

19

2,528

ratings over the past year

2,526 out of 19,456 reviews
Time:
Past year
Trusted Customer
9 months ago
Date of purchase: 01/10/2023
Very friendly and polite members of staff. Always there to help. No judgement.
Trusted Customer
9 months ago
Date of purchase: 01/10/2023
Wonderful service from caring considerate people.
Trusted Customer
9 months ago
Date of purchase: 01/10/2023
Excellent Communication, very helpfull. Would recommend to anyone who needs help with debt.
Trusted Customer
9 months ago
Date of purchase: 01/10/2023
I would recommend them, easy to deal with and good communication
Trusted Customer
9 months ago
Date of purchase: 01/10/2023
Really happy with the service, so far everything so good.
Trusted Customer
9 months ago
Date of purchase: 01/09/2023
Stepchange has been incredible they have taken the worries I had about my finances, they took all my information and worked out the best repayment plan that was affordable to me I now sleep much bett
...
Read all
Trusted Customer
9 months ago
Date of purchase: 01/09/2023
Always really helpful & supportive
Merchant Logo
Kate
StepChange Debt Charity
9 months ago
Hi there, Thank you for your review. We’re happy that you are pleased with our service. Best wishes, Kate from StepChange
Trusted Customer
9 months ago
Date of purchase: 01/09/2023
Very helpful advice at a stress full time. Communication was both clear via email and over the phone. Advice and help were greatfuly received, which made this so much easier as my brain can be all ove
...
Read all
Merchant Logo
Kate
StepChange Debt Charity
9 months ago
Hi there, Thank you for your kind review! We’re so pleased to hear you’re happy with the advice you received and that it has reduced your overall stress :) Best wishes Kate from StepChange
Trusted Customer
9 months ago
Date of purchase: 01/09/2023
Good DM plan long term
Merchant Logo
Kate
StepChange Debt Charity
9 months ago
Hi there, Thank you for your review! Best wishes Kate from StepChange
Trusted Customer
9 months ago
Date of purchase: 01/09/2023
I was treated with respect in a very professional way. I would recommend to anybody going through financial difficulty.
Merchant Logo
Kate
StepChange Debt Charity
9 months ago
Hi there, Thank you for your kind review! Best wishes Kate from StepChange
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.