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StepChange Debt Charity Reviews

http://www.stepchange.org
Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,357

125

18

10

19

2,529

ratings over the past year

2,527 out of 19,455 reviews
Time:
Past year
Trusted Customer
10 months ago
Date of purchase: 01/08/2023
Very helpful with me to set up a DMP and start the process to become debt free
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Kate
StepChange Debt Charity
10 months ago
Hi there, Thank you for your review! We’re pleased to hear you had a good experience with the set-up process :) Best wishes, Kate from StepChange
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Trusted Customer
10 months ago
Date of purchase: 01/08/2023
My debt had spiralled out of control after Covid and wasn’t able to continue making payments to my individual creditors. After much deliberation and chatting with family we agreed getting on DMP would
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Kate
StepChange Debt Charity
10 months ago
Hi there, Thank you for your kind review! We’re so pleased to hear you’re happy with the advice you received and that it has reduced your overall stress :) Best wishes, Kate from StepChange
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Trusted Customer
10 months ago
Date of purchase: 01/08/2023
Easy to use very helpful, don't have to make lots of phonecalls as all online
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Kate
StepChange Debt Charity
10 months ago
Hi there, Thank you for your kind review. We’re so glad to hear you’re pleased with the service you received 😊 Best wishes, Kate from StepChange
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Trusted Customer
10 months ago
Date of purchase: 01/08/2023
Always there to provide support and make sure I understand everything and respects my privacy. Thank you and keep up the good work.
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Kate
StepChange Debt Charity
10 months ago
Hi there, Thank you for your review. We’re very pleased to hear you’re happy with our service! Best wishes, Kate from StepChange
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Excellent service. Highly recommend
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Kate
StepChange Debt Charity
10 months ago
Hi there, Thank you for your review and recommendation! We’re so pleased to hear you are happy with our service and advisors 😊 Best wishes, Kate from StepChange
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Listened & heard with empathy & patience. Supported, reassured & empowered. Encouraged me to be realistic and that this was not a tital failure and could be managed.
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Stepchange have helped me organise my debts and have given guidance on how to pay them. Without having to be without some essentials , they have given me a chance! All done by email and online through
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Very good .
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
Provided clear advise and information without judgement. They helped me to choose the right solution for my situation.
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Trusted Customer
11 months ago
Date of purchase: 01/08/2023
brilliant service
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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01132970106
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.