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StepChange Debt Charity Reviews | Customer Service Reviews for https://www.feefo.com/reviews/step-change-debt-charity | Feefo

2,526 out of 19,456 reviews

Time:

Past year

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

Customer service is excellent. Professional and reassuring. I felt a weight had been lifted off me. They treat you in a non judgemental way. Totally recommend

Kate

StepChange Debt Charity

11 months ago

Hi there, Thank you for your kind review! We are so pleased to hear how happy you are after speaking to our friendly advisors. Best wishes, Kate from StepChange

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

Very simple.

Kate

StepChange Debt Charity

11 months ago

Hi there, Thank you for your review! We’re pleased to hear you had a good experience with the set-up process :) Best wishes, Kate from StepChange

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

Very helpful & took the stress of my debt away.

Kate

StepChange Debt Charity

11 months ago

Hi there, Thank you for your kind review! We’re so pleased to hear you’re happy with the advice you received and that it has reduced your overall stress :) Best wishes, Kate from StepChange

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

Was very helpful

Kate

StepChange Debt Charity

11 months ago

Hi there, Thank you for your kind review! We are so pleased to hear how happy you are after speaking to our friendly advisor Steve. Best wishes, Kate from StepChange

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

Amazing support in all areas, non-judgemental approach and problem fixer!

Kate

StepChange Debt Charity

11 months ago

Hi there, Thank you for your kind review! Best wishes, Kate from StepChange

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

StepChange has made my life bearable! Gone are the days of panic wondering whether I could afford the next bill. StepChange’s incredible guidance has helped me sort my finances out and I cannot thank

...

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Kate

StepChange Debt Charity

11 months ago

Hi there, Thank you for your kind review! We’re so pleased to hear you’re happy with the advice you received and that it has reduced your overall stress :) Best wishes Kate from StepChange

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

Easy to deal with, friendly advice and any issues ate sorted quickly, thank you.

Kate

StepChange Debt Charity

11 months ago

Hi there, Thank you for your review. We’re really pleased to hear you’re happy with our service! Best wishes, Kate from StepChange

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

I feel so much more in control after speaking to Stepchange, don’t hesitate- call today

Kate

StepChange Debt Charity

11 months ago

Hi there, Thank you for your review. We’re happy that you are pleased with our service. Best wishes, Kate from StepChange

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

Fantastic service from everyone nothing is too much trouble explains everything in simple terms so i knew actually what was going to happen now i have cut up all my credit cards etc and just pay one a

...

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Kate

StepChange Debt Charity

11 months ago

Hi there, Thank you for your review! We’re pleased to hear you had a good experience with the set-up process :) Best wishes, Kate from StepChange

See full customer review

Trusted Customer

11 months ago

Date of purchase: 01/08/2023

very good service

See full customer review

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About StepChange Debt Charity

With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.

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01132970106

123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom