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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,393

125

18

10

19

2,565

ratings over the past year

Displaying all 19,523 reviews
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
very helpful,truthful and caring. not in it to make money for themselves. advise that was given was very good and helpful. very pleased with stepchange all round. .
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I was low and very worried. My debts kept me awake, I woke up thinking about them. Step Change reassured me, made me look at the issues not as all-powerful monsters, but as things that could be solved
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
thye were really helpful when i had a problem with my first payment to them and very understanding and quick to respond to my emails to them
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
They were amazingly helpful, they kept things easy to understand with the choices I had and kept in touch every step of the way.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
StepChange helped us through the process, gave proper practical advice which we followed, and supported us when we had queries. If we've had a problem and rung them they have consistently been polite
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Good service, good amounts of knowledge and advice offered. Difficult to get hold of in regards to time it takes to get through to speak to someone.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Fantastic really put u at ease and take the pressure off you
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Sometimes the person taking the call has been rather hasty and has not fully understood the point I am trying to make or has not the expertise to answer. Sometimes we have been slow and that has delay
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Wonderful people to deal with, I can now relax and not have to worry about my debt, I'm so pleased I got in touch with StepChange Debt Charity.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
it appears to be a well recognised company that is very helpful
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.