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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,394

125

18

10

19

2,566

ratings over the past year

Displaying all 19,520 reviews
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Very helpful and friendly on the phone.also ease my mind when I've got a query.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Step change charity as changed my life around they helped me with all my debt queries the things i needed to do and how to do it if it wasn't for step change i really don't know where i might have bee
...
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Generally quite positive. Dealt with one person who was quite confrontational and argumentative.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Very good, friendly and helpful service.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Very helpful and the initial chat with the Agent was encouraging and efficient.I have had to contact them by email and phone and each time the Call Centre have answered my query.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Excellent and supportive service which gives peace of mind.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Literally changed my life. So friendly and helpful. If you're struggling with debt don't hesitate to contact them.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Could not ask for a better service. Friendly, helpful advice and always on hand. One of the best decisions I have ever made was to contact stepchange
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Can't fault the service I have received.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Very helpful.
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.