Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,393

126

18

10

19

2,566

ratings over the past year

Displaying all 19,520 reviews
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Helped us after the firm we had our Dmp with went bust
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Advisors always so understanding and helpful. You never feel judged for being in a bad financial position and once sorted your mind is at ease
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
They are the best company they have got me out a ********* hole just when you think there is no were to turn there is step change I can not thank you enough I can sleep at night with no worries thanks
...
Read all
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Fantastic staff
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I do not know what I would have done had I not taken the plunge and made that first contact with Step Change, help every step of the way, non judgemental and extremely sensitive to my circumstances, t
...
Read all
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Had a Few probs but got There in The end. Thank you
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
So easy to contact. And you speak to someone who understands what you are going through. They help you right through the process and if you have any questions are only a phone call away. I would recom
...
Read all
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Very pleased with the service and the advice that I have been given. I have been very stressed and upset the past few months and they have helped me get out of a sticky situation which I never thought
...
Read all
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I have only been with step change for a short time but I have found their service to my situation more than above parr. They have been very curtiou and understanding and very efficient .Thanks step c
...
Read all
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Very pleasent and helpful to talk with I feel sure in time with their help I will soon be able to be debt free or at least on the right track Very understanding
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.