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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,411

128

18

10

21

2,588

ratings over the past year

Displaying all 19,520 reviews
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
step Change has been my saviour, enabling me to start living my life a little easier. I've only had to call a couple of times but they are always helpful and considerate. Would definitely recommend. T
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Do what they're promising...really fast and understandable....
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
THEY ACTED QUICKLY TO HELP ME GET BACK ON TRACK AND THERE FOLLOW UP SERVICE HAS BEEN AMAZING.
Trusted Customer
9 years ago
Date of purchase: 23/09/2014
Very helpfull less stress dealing with debters
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I was very impressed by the prompt help and advice given me and the way I was put at ease during a worrying period.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I cannot praise the service and the wonderful staff enough
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Absolutely first class customer service,they sort everything out really quickly without any stress
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Excellent sevice
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Excellent support however there is a lack of contact with rpoviders which means that if there is an ongoing issue as a customer you are on the phone between the bank and stepchange trying to sort out
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
They were very helpful and sorted everything out for me. They also gave me good advice which put my mind at rest
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.