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StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,411

128

18

10

21

2,588

ratings over the past year

Displaying all 19,519 reviews
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Don't feel under pressure would recommend to anybody having finacial difficultly
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Totally incredible service. The three different people I spoke to where very understanding and kind in their approach, very efficient in handling every part of the process.Sent documents and informati
...
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
So helpful and understanding at a time when you need a friendly voice.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Has taken the worry away. Great service provided,after being ripped off While previously on an IVA.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Very helpful and knowledgeable
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
The customer service, individual understanding and solution offered to me have been exceptional. It was a really frighting thing to go through but given that Step Change are there for you each step o
...
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Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Desperate, at first doubtful, but as time progressed I became relieved and able to relax, for the first time in months. I am now much happier. Thank you Stepchange.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Great staff, excellent service.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Excellent people who know their stuff
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Still getting letters and dealing with them still being charged interest by 2 of the banks t an extent that I'm only paying off a couple of pounds off the debt
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
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123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
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About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.