Merchant Logo

StepChange Debt Charity Reviews

Rated
Exceptional
Service
4.9
/5

5

4

3

2

1

2,405

128

18

10

21

2,582

ratings over the past year

19,517 out of 19,514 reviews
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
ok but still not sorted some of my creditors
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
My wife had been with an alternative commercial Debt management company for about 18 months (We paid £35 per month for their service) That commercial company stopped doing DMPs because of regulation.
...
Read all
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Great service, quick response, everything was easy to understand
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Hi have had calls from mutual clothing who were on my debt relief order and they have said they haven't heard from you so can someone please call me regarding this on *personal info removed by Feeefo*
Merchant Logo
StepChange Debt Charity
StepChange Debt Charity
9 years ago
Thanks for your message. If you can get in touch with us at moneyaware@stepchange.org with your client reference number, date of birth, and address then we will be able to look into this for you. We look forward to hearing from you soon. Kind regards, Laura at StepChange
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
The service was both helpful and sympathetic to my situation.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Highly recommend Step Change,
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Wonderful, put my mind at rest
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Dealing with Stepchange resulted in an outcome well above expectations.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
I have no complaints whatsoever about Step Change. They are an oasis in a desert as far as debt worries go. Lifesaver.
Trusted Customer
9 years ago
Date of purchase: 04/10/2014
Excellent service and cannot praise them enough! Wish had spoken to them sooner! Brilliant!
About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.
Read all
123 Albion Street, Merrion Centre, Leeds, West Yorkshire, LS2 8ER, United Kingdom
Award

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

Why trust Feefo reviews?

About StepChange Debt Charity
With over 30 years of experience, StepChange has helped millions of people deal with their debts and take control of their finances. You can take a look our reviews to see what our clients think of us. Here are some of the reasons people choose us: Free debt advice You don’t pay anything for our help. We look at your personal situation and recommend the best solutions for free. Putting people first We always come from a place of compassion and base our advice on your personal situation. Instant online help You can use our online tools anytime, so you can get help at your own pace. Expert advisors If you would rather speak to someone, our team of friendly advisors can help you take control of your debts. UK’s largest debt charity We help hundreds of thousands of people every year and have been for over 30 years. Regulated debt advice We are regulated by the Financial Conduct Authority (FCA) so you can be sure the advice you are getting is right for you.